Case Study: Madam Leong

Diversity is something described between the differences of two individuals. Diversity means that all individuals showed be respected and valued, therefore you must be aware of the individual’s differences and must not barricade the way they have been cared for. It is you knowing and looking after an individual with full understanding of the difference in their personal characteristics. It is also when you encourage those differences and use them in different cohesive communities and in an effective work force. It is important that you recognise that each

Managing Diversity in the workplace is more than just an acquired skill, it is "a way of thinking" (1). It involves creating an environment that allows all employees to contribute to organizational goals and experience personal growth. The key is to help employees reach their full potential by creating an environment that will allow them to be motivated and productive and ultimately, be beneficial for the organization.

Diversity within an organization is a blending of people from various cultural, religious and ethnic backgrounds. Diversity has challenged organizations to set realistic goals for its leaders as well as its employees. The organization must look at the moral, ethical and social responsibilities it has toward its employees and understand their legal obligations set by laws. It is important for

Since public and private organization uses managing diversity concept ,this chapter addresses how managing diversity concepts is use several ways such as organizational and management level, group performance, group dynamics, group perspectives, and individual identity.

In the book entitled, Diversity and Public Administration by Harvey L. White and Mitchell F. Rice , White and Rice (2010) stated challenges will form from changes in demographics which are affecting the demands of delivery and visions of products and services. Since 2000, minority population has increased dramatically. In result of minority population increasing, public organizations have a more diverse work environment. In the workplace, diversity can be a benefit. According to the article entitled , “Advantages and Disadvantages of Diversity in the Workplace” by David Ingram, Ingram(2015) stated that by have a diverse workplace allows the company to utilize their employees’ cultural difference to strengthen the organizations’ productivity. Another advantage of diverse workplace is that it increase employee’s personal growth. By employees being expose to cultural difference and new ideas, this allows employees to have global perspective on how to conduct business (Ingram,2015). Diversity can also have disadvantages in the workforce. One of the disadvantages is the ability of employees to respect each other cultural differences. Diverse workplace has to endure several challenges and issues.

Diversity is a popular topic in today’s business world, but the definition of the word varies vastly between organizations. Some definitions are one sentence where others are a paragraph long. To add to the confusion, employees have their own ideas about diversity when entering the workforce that may collaborate with or contradict the organization’s explanation. This paper will compare and contrast four definitions concerning diversity to highlight the similarities and differences of the word according to national and international organizations. Also, the author will explore diversity categories in regard to her own experiences in life.

Diversity is a wider concept than just ethnicity, race and gender. Other unique characteristics such as age, culture, style, education, religious beliefs, and sexual orientation also contribute to diversity. Promoting workforce diversity is difficult for organizations especially the larger ones. If conflicts can be controlled performance and productivity may be increased. There are also many advantages to diversity especially in the workplace. We can all gain if we learn how to accept and

Diversity has been one of the top issues in today’s organization or establishment. At the workplace diversity means creating an environment that all employees feel included. It doesn’t matter of their gender, age, race, work experience, or sexual orientation. The Workplace should acknowledge and recognize other races and other cultures and recognize the fact there are many ways of viewing the world. Workplace diversity is what others bring into the actual workplace if you notice it brings different opinions and interaction from different backgrounds into the workplace. It opens up others points of perceptions on how things are viewed.

Organisations are noticing the need and significance of putting diversity into assorted qualities and incorporation as a major aspect of their general ability administration hones and to constantly challenge their associations to make the association between those standards and their corporate execution. Diversity is particularly significant in today's worldwide commercial center, as organisations interface with various societies and customers. The adjustments touch each range of the business by possibly bringing about expanded imagination, expanded profitability, new dispositions, new dialect abilities, worldwide seeing, new procedures, and new answers for troublesome issues. More prominent nimbleness, better market knowledge, more grounded client and group faithfulness, advancement, and enhanced representative enrollment and maintenance. The organizations that neglect to see the significance of Diversity and consideration may get themselves not able to pull in and hold the sorts of clients, workers, and business accomplices that constitute our changing world in 5 to 10 years

Diversity can include race, gender, culture, religion, age, physical disabilities, height, education level, income level, geographical location, technical abilities, socioeconomic background, personality characteristics, and values (Verma, 2015). With such a vast array of possible differences among the employees within an organization, it is important that there is care put into ensuring equal treatment for all. The employees in leadership roles must have the skillset necessary to build on the skills of their subordinates. Leadership must be able to focus more on the strengths employees possess and utilize those for growth opportunities for the company. There are many positive opportunities that can come from diversity, unfortunately it can also be the cause of many

Diversity training is defined as a different set of plans intend to eliminating or decreasing discrimination, facilitating with assisting positive team’s communication and improving the skills, abilities, awareness, knowledge, and motivation of workers to interact with diverse members supporting self- disclosure and Intergroup communication. Diverse workforce represents the verity of business organizations. The impact of managing diversity is growing in business world. Effective diversity management is to hire the differences in age, culture, disability, economic background, ethnicity, religion beliefs, education, geographical background, gender, sexual orientation, education and to create a productive teamwork in which every employee feels appreciated, considerate, valued, where talents are fully utilized and in which organizational goals are achieved.

Managing diversity is an important add-on to the management skills they already have. Managing diversity is simply acknowledging differences in people. It involves recognizing the value of differences, combating discrimination, and promoting inclusiveness. I may also be challenged with losses in personal and work productivity due to prejudice and discrimination, as well as complaints and legal actions against the organization. Communication diversity is that as employees from different cultures and backgrounds communicate in slightly different ways. This can lead to confusion and frustration, as if the signals result is missed in miscommunication, and the productivity is going to be lost. Miscommunication can also enforce existing stereotypes about minorities, further exacerbating tensions, and in the worst cases leaving the company vulnerable to

Diversity benefits an organization in increased profitability and higher production. So, diversity management plays a vital role in attracting and retaining an organization’s diversified talent. Different ideas, experiences and cultures combine and improve the

Being successful at managing workforce diversity involves attracting and retaining the highest quality individuals in the talent pool. For managers it means learning how to manage human potential sensitively. It requires an ever-increasing awareness of how people from different backgrounds deal with authority, communication, overall business etiquette, and relate to their communities of affiliation. Successful management of workforce diversity is a process that takes place in many stages and on many levels. It requires managers to first recruit a competent and qualified staff, then to accommodate individual needs within the context of the work team and the organization.

Diversity in the workplace means bringing together people of different ethnic backgrounds, religions and age groups into a cohesive and productive unit. Advances in communication technology, such as the Internet and cellular phones, have made the marketplace a more global concept. In order to survive, a company needs to be able to manage and utilize its diverse workplace effectively. Managing diversity in the workplace should be a part of the culture of the entire organization.