Case Study : Miami Management, Inc.

809 Words Jun 1st, 2016 4 Pages
When behavior and work procedures follow standards, and organizational goals are accomplished; we may confirm that effective control has been achieved. Let’s take a look at the company I work for, Miami Management, Inc., one of the largest property management companies in Florida that has been in the market for over 25 years. They have a preventive control system that allows property managers to identify deviations from standard performance, their causes, and proper corrective actions. This control system is based on a strong and well-conceived strategic planning process. However, implementing control is not always an easy path. Miami Management, Inc. implements a system which restricts social media and non-work related Internet access, and proactively monitors employees’ electronic activities. It is a fact that some employees waste at least 2 hours of their day visiting those non-work related websites at work. Even though, in my opinion, those bans reduce productivity, because some employees may spend more time trying to get away with it, instead of focusing and getting back to their duties. On the other hand, managers reinforce positive performances with bonuses and executive lunches.
As reflected in the book, bureaucratic control is top-down control, in which managers try to influence employee behavior by rewarding or punishing for compliance or noncompliance with organizational policies, rules, and procedures. For instance, Miami Management, Inc. implements oral and…

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