The report describes the skills and ability possessed by a sales manager in a rebuttable company in delivering an astonishing service which helps the company to achieve a desirable goal. It is my dream to be one of the best sales mangers across the globe to work with a notable company, however to attain this desire, I interviewed one of the top sales managers in other to ascertain the ideal negotiation skills, intercultural communication competence and cultural sensitivity that are needed at that work place in other to attain success. The sales manager has been working as a sales person for the past twelve years and has won three yearly-organised best worker awards at his firm.
2.0 Background of the case study
The growing managerial importance of sales strategy has generated a great deal of research on how sales managers promote the products and services of a company which affects profitability (Loudon and Bitta, 2002). Consequently, mangers of organisations
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A sale manager or leader who possess all these skills can help its organisation to achieve profitability, motivate the sales team and also ensure customer satisfaction. Interestingly, despite the skills and abilities possessed by sales leaders, most large organizations make it difficult for these leaders to make a difference. They burden sales leaders with support people who complicate decision making, put up road blocks and prevent innovation. In fact, the decision-making power turn shifts from these manager/leaders to support positions that have little contact with the customers. These and other challenges also pose as hindrance to the successful execution of the duties of a sales
Introduction: In this assignment I will be giving information the following point talk about each sales staff must do or be like when working for these different scenarios. Also I have included the sales technique out of four of them: Cold-calling, Face to face, Telemarketing and drop in visits. Also I have included their own personal interpersonal skills of what it takes to be a sales staff to be working for those scenarios, I have also included examples and relevant pictures.
Improve Sales Management: Maintain and improve the company’s strong reputation and market position, and seek to improve management of the sales function, in the following ways:
It seems clear from the preceding discussion that, although definitely a factor, personality and physical appearance and abilities alone did not adequately account for Mr. Spencer’s success in his role as a salesperson. It seems his dedication and apparent drive to excel, as witnessed by his willingness to sacrifice family relationships, was perhaps a greater factor. There is also some evidence of a motivational and training element within the Tri-American Corporation, as evidenced by the annual company sales conferences, feeding into the findings by Churchill et al. (1985) that influenceable factors had a greater effect on salesperson performance. Finally, one cannot discount the presence of sheer luck in contributing to Mr. Spencer’s success, especially early on in his first year.
Firstly when being sales staff there is a lot of responsibility that you have to take in account. For example sales staff should have some understanding about the product. This includes features, benefits, and the cost of the specific product that the customer wants to purchase. For example if a sales staff were to sell a computer his/her knowledge should be:
* Un-established environment where the two companies could remain apart, but at the same time work together.
This paper will discuss in some detail about what goes into a good salesperson and how to get clients. It will also discuss six total rewards program. Define the behaviors of the sales force that are targeted with the compensation plan. Next, look into how a value proposition is accomplished for current and future employees at car lot. Specify how fascinated future salespeople may be in the near future.
An organization’s management roles can be quite different and diverse, depending on the industry, its culture and the ultimate goals of the organization. Managers on different levels of an organization play several roles and exercise multiple skills as they effectively and efficiently, integrate the work of people through planning, organizing, leading and controlling. Historically, there are three key management viewpoints: classical, behavioral and quantitative. To be an exceptional manager, it is essential to embrace a viewpoint
These transformative changes to the selling environment are ultimately forcing the salesperson to reengineer and rethink how they approach their business accounts. Failure in adapting to these changes can result in many adverse situations but ultimately revolves around ineffective team selling.
of the key issues result from John’s inability to comprehend the difference between sales representative and a sales manager. He was overly enthusiastic about his position and disregarded Phil Jackson’s tips on how to be successful as a sales manager. Sales managers must be multi-taskers who plan, organize and lead the functions of all customer contact and ensures that these methods of contact maximize the profit and sales goals of the company which hires them. A salesperson is responsible only for his/her own territory – a sales manager is responsible for the entire sales force and their productivity and revenue that
Vice versa, studies have shown that “servant leadership values held by sales managers have a significant effect on salesperson values about customer interactions, ultimately affecting salesperson performance” (Jaramillo, Grisaffe, Chonko, & Roberts, 2009). Thus, we can conclude that servant leaders play a key role in the improvement of sales revenue.
Working, as a sale person is not something I thought about doing a few months ago. If someone would have asked me I think I would have been afraid of choosing that path. However, after working at Aflac, I got to realize that it is an interesting job. Being a sale manager asks for good speaking skills. By speaking, I don’t mean speaking English but being able to convey information efficiently.
When dealing with businesses there are always going to be cultural barriers and obstacles. This is because no two countries are the same and each person is different. Cross cultural communication looks at how people from various backgrounds interact and communicate and this is what this report will cover. It will look at how people from different backgrounds pass information and make negotiations despite the barriers of culture between them. The case study ‘Journey to Sharahad’ displays the cross cultural exchange between the Americans who have just arrived in Sharahad are completely oblivious to the culture and people of Sharahad and what
The primary responsibility of a sales manager is to direct the sales team. A sales manager serves as a guiding hand for the sales team; outlining staff training programs, developing strategies, and pushing team members to reach short-term and long-term goals (“Sales Manager” U.S. News). To be a successful sales manager, you’re going to need basic leadership skills. Good communication skills, an open-mind, creativity and determination, are just a few of the important skills necessary when it comes to managing your team. The role of a sales manager requires more than just knowing how to supervise, you need to be able to brainstorm ideas and grow with an ever-changing market.
This term paper exercise is designed to have you study the specific sales practices of a company
Financial Issue of a dealer – If the dealer is facing a personal financial crisis this reflects on the