Emotional intelligence:
Learning objectives:
1. Introduction
2. What is emotional intelligence
3. Models of emotional intelligence
4. Ability Model
5. Trait Model
6. Mixed Model
• Self-awareness
• Self-management
• Social awareness
• Relationship management
7. Emotional intelligence and performance
8. Cost of emotional illiteracy
9. Difference between EQ and IQ
10. Case studies
Background of emotional intelligence:
Emotional intelligence was described formally by (Salovey & Mayer). They defined it as ‘the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions’. They also provided an initial empirical demonstration of how an aspect of emotional
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Emotional intelligence refers to capacity for recognizing our own feelings and those of others, for motivating ourselves and for managing emotions well in ourselves and in our relationship. (Goleman, 1995)
Emotional intelligence is the ability to monitor one’s own and others feelings and emotions to discriminate among them and to use this information to guide one’s thinking and action. (Salovey & Mayer, 1990)
The pathway of emotional intelligence:
The pathway of emotional intelligence is best described through a biological perspective.
The pathway goes like this:
The five senses (sight, hear, taste, touch, and smell) send electric signals that must travel through the body to the brain. These motions pass through cells in the body until reaching the base of the spine, the entry point to the brain. They then move through the limbic system – where emotions – occur and ultimately reach the frontal lobe the home of reason and rationality Emotional intelligence, then, is awareness of the journey and ability to direct it ensuring that feelings do not control reactions before the brain has the chance to fully process the information (Bradberry & Graves, 2014)
Examples of emotional
What is emotional intelligence? EI is the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically; thus, compared to Daniel Goleman's definition to emotional intelligence are very similar just in more detail.
Emotional intelligence is the ability to recognize feelings and judge which feelings are appropriate for a given situation.
Emotional Intelligence is defined as a ‘type of social intelligence that involves the ability to monitor one’s own and other’s emotions, to discriminate among them and to use the information to guide one’s thinking and actions’ (Salovey and Mayer, 1990: 189). According to Goleman (2001), ‘emotional intelligence comprises of 4 key components which are, Self
Daniel Goleman describes emotional intelligence as "the capacity for recognizing our own feelings and those of others, for motivating ourselves and for managing emotion well in ourselves and in our relationships (Goleman, 2000).” Goleman goes on to explain that emotional intelligence can be broken down into two core competencies. These competencies include personal competence and social competence. Personal
Emotional intelligence was described formally by (Salovey & Mayer). They defined it as ‘the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions’. They also provided an initial empirical demonstration of how an aspect of emotional intelligence could be measured as a mental ability (Mayer, DiPaolo, & Salovey, 1990). In both articles, emotional intelligence was presented as a way to conceptualize the relation between cognition and affect. Historically, ‘emotion’ and ‘intelligence’ were
I view Emotional intelligence as being able to keep my emotions in check, making sure they are appropriate, and that I am handling situations in the best emotional manner possible. Our emotional intelligence or lack there of, can significantly impact our future work relationships, and personal relationships. How we emotionally interpret information we are given and then process it for each situation we face is totally up to us.
To begin, the basics of emotional intelligence are crucial to understanding the foundation from which humans refer to on a daily basis for interacting in society. Emotional intelligence suggests that humans hold the capability to identify, interpret, understand, manage, and response to emotions in ways to enforce positive relationships, establish good communication, empathize, and address conflict within social networks. Humans begin learning this upon entering life, as emotional intelligence determines the ways that humans behave and intermingle with the environment. The degree of intelligence varies among people: those with a high emotional intelligence are able to recognize their own emotions and other emotions in addition to a sort of magnetic draw that pulls others toward them. This is because people with high emotional intelligence know how to better relate to, understand, and help others. Consider a group
The concept of emotional intelligence is described as the ability to recognise and understand the meanings of emotions, both within ourselves and in others, to access and generate emotions and to effectively control emotions in ways that promote improved relationships in the workplace (Cherniss, 2000).
Emotional intelligence involves the ability to perceive accurately, appraise, and express emotion; the ability to access and/or generate feelings when they facilitate thought; the ability to
Emotional intelligence has to do with an individual’s ability to understand and manage his or her own or others’ feelings and emotions. It involves the ability to perceive and express emotion, assimilate emotion in thought, understand and reason about emotion and manage emotions in oneself and in others. People with emotional intelligence are able to identify and recognize the meaning of emotions and to manage and regulate their emotions as a basis for problem solving, reasoning, thinking, and action.
The term ‘Emotional Intelligence’ was coined and defined by Salovey and Mayer (1990). Emotional intelligence can be defined as the ability to monitor one's own and other people's emotions, to discriminate between different emotions and label them appropriately and to use emotional information to guide thinking and behaviour. Emotional intelligence also reflects abilities to join intelligence, empathy and emotions to enhance thought and understanding of interpersonal dynamics. Despite its recent debut, there are already a number of definitions of EI. These conceptualizations can be divided into two streams: ability models’ in which EI is defined as a set of cognitive abilities in emotional versus ‘mixed trait models’ that incorporate a wide range of personality characteristics and other.
Emotional Intelligence means you have awareness and it helps you to understand your emotions and manage them. Emotional intelligence is a balance between our heart and Mind. In this situation Heart represents your emotions and Mind represents your Intelligence. For a successful life there should be a balance between them. If a person just follow his heart and do not use his intelligence then he will suffer and if a person just follow his mind and do not understand and use his mind then he will be just a machine. If a person keep balance between these two things he will be Emotionally
Emotional Intelligence is the ability to to be aware of your emotions, manipulate them from negative to positive and analyze them in yourself and other people, so you know when you are stressed, being negative and how to recognize this in other people.
Emotional intelligence can also be perceived as “the subset of social intelligence that involves the ability to monitor one 's own and others ' feelings and emotions, to discriminate among them and to use this information to guide one 's thinking and actions" (Salovey & Mayer, 1990)
Emotions comprises of feelings involving physiological responses (sadness, happiness, cry) and cognitions (assessments of the meaning of emotion, learning about ourselves from our emotions). Relatedly, intelligence is important as it refers to think and reason about information (Maltby, Day, & Macaskill, 2013). This essay will discuss whether emotional intelligence (EI) is a set of abilities, or a mix of abilities and traits.