Case Study Of HH Gregg Customer Service

Customer service is the provision of service to customers before, during and after a purchase. Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation. Good customer service is

On Tuesday, 05/31/2016, at approximately 13:56 hours, I, Deputy Stacy Stark #1815 was dispatched to handle a telephone report of a theft.

On December 20th at approximately 5:30 p.m. A Hispanic male and a Caucasian male walked out of the Galloway ShopRite with carts full of unpaid merchandise. The Hispanic male took approximately $323.20 and the Caucasian male took about $409.18 of unpaid goods. Store managers went after them, and were able to recover $72.90 in merchandise. The remaining of the stolen merchandise could not be recovered. Management immediately contacted store Security personal, Victoria Winder, who call the police and took pictures of the license plate of the Toyota 4Runner the individuals took off in. The suspects were later identified as William Terpak Jr. and Jocsan Moradel-Flores using ShopRite’s video surveillance.

I made contact with the vehicle bearing a Florida tag of HDCD43. I confirmed via dispatch that the vehicle was listed as stolen in FCIC / NCIC. I then attempted to make contact with the registered owner via agency cell phone with no results. I then went to the listed address of the registered owner and made contact with the owner and advised him that vehicle had been recovered. I provided the registered owner a courtesy ride back to the scene.

On Monday August 08, 2016 I, Detective K. Holland #636 began reviewing this case file. The three listed suspects, Ramon Alvarado, Jose Blancas, and Hector Gatica were believed to be involved with burglarizing vehicles prior to their arrest. Since their arrest, victims had come forwards to report their vehicle was burglarized. Property belonging to Malinda Sims, (a Samsung cell phone), was returned to her by Officer Acosta. Sims also reported that $80-$100 was stolen from her vehicle. Officer Weaver advised that there was still electronic equipment inside the Dodge Avenger that was located at Brownwood Towing. A search warrant was sought for the Avenger, and it was signed by Judge Sam Moss. The search of the vehicle was occurred on 08/08/16

Mark Hebert filed a complaint with the New Iberia Police Department on January 6, 1993. He stated that an unknown suspect cut the rubber around the bottom pane of glass on the rear and removed the glass. Upon removing the glass and cutting the rubber, damage was done to the paint job. The suspect entered the bus after opening the door and stole a Clarion radio and Lanza equalizer. Serial numbers to be called in when available.

Stephen said on 07/25/2017 he parked his truck in the driveway with a Predator 8750 watt generator on a trailer. Stephen said at 8:00pm on 07/25/2017 the generator was still on the trailer. Stephen said on 07/26/2017 around 7:00am one of his workers noticed the generator was missing. Stephen said the strap on the generator had been cut to remove the generator. Stephen said he had cameras on his property and will review the video to see if the theft was on camera. Stephen said he was not sure if the cameras could see where the trailer was. Stephen said he did not have the serial number

On 26 June 2017 at 1516 hours, Officers were dispatched to the area of 305 East Penn Street for a theft of a vehicle. Officer were advised the actor was a Rhiannon Meyer and that she had stolen her dad Dodge truck green in color with a plow on the front. and was last seen heading towards Main Street. Officer began to check the area of Main Street, when Unit 191 called out with the vehicle at 100 Pennsylvania Ave, in Shenandoah Heights. Your Affiant (Patrolman William Moyer) along with Patrolman Tyler Dissinger responded to Unit 191 (Chief Livergood) location. At arrival Chief Livergood had MEYER in custody along with the stolen vehicle. MEYER'S was still yelling about someone having a gun in the window of the residence and was not making sense

On 12/17/15, a report was made with PCSO at 9524 Bamboo Ln. Jacksonville, AR in reference to a Commercial Burglary at Grindley Pools. Investigators responded to the scene and processed the scene. Inv. Reyer made contact with Mr. Jason Morgan a manager for Grindley Pools, who stated that during the theft a 2002 white chevy pickup (VIN# 1GCH29172E2466246) was taken.

Upon my arrival, I spoke with the victim later identified as Rhonda Jo Myers (DOB 07/21/1973). Mrs. Myers stated that while checking her bank account statement, Mrs. Myers noticed that her account was missing $549.08 USC. From a purchase that Mrs. Myers did not make on 02/19/2017 at “Apple Online Store”.

Police are not informed yet with how much money was stolen, but the suspect is described as a 25-year-old Hispanic male, wearing jeans and a blue jacket with stripes and a blue bandana to disguise his face, San Diego Police Officer

On 10/23/17 Det. Coleman and I went to Belk`s to speak the reporting person, Jerome Stover. I asked with Mr. Stover if he was familiar with a previous larceny with similar circumstance`s (2017-01479). Stover was familiar with the larceny but stated that these were separate individuals. The suspects in this case did get into a vehicle fitting the same description as the above listed OCA as well as similar property taken. After speaking with Mr. Stover, Det. Coleman and I went to Food Lion to attempt to locate a vehicle fitting the suspect vehicle description on their video surveillance. Food Lion Management allowed us to view their video and on 10/20/17 at 1637 hours you can see a silver in color Toyota minivan enter the camera frame with what

I responded to Wal-Mart Supercenter in reference to a burglary call. Upon arrival, I spoke with Patrick Mahoney. Mahoney stated that someone busted hit door handle and twisted the key hole, to unlock it. The offender stole a Springfield XDM 40 cal pistol. I did observe damage to the plastic around the key hole. There was no busted plastic laying on the ground upon my arrival. Mahoney also stated that he last seen the pistol yesterday. Mahoney also sated that he went to prattville today and a couple more stores arounf Troy, AL. Mahoney didn’t notice any of the damage to the door until he walked out of Wal-Mart. The pistol valued at $700.00 dollars. The serial number is: MG171824.

I had a customer come in that lives in Warren and told me about a free program through the Warren Community Center where you can receive free bus passes. Please see that attached link and go all the way to the bottom where it says: Municipal Credit Tickets-Smart. This should be something all of our Warren customers can use.

HN (Harvey Norman) (established in 1982) is recognised as one of the most efficient businesses in Australia at marketing their products predominantly in regard to knowledge and the implementation of their Marketing Plan and the necessity in regularly monitor the effectiveness of the marketing plan. The role of marketing is to connect a business with their consumer and the potential or future customer base. The role of marketing in HN is a huge part of its success story.