Case Study Of HYKET Hotel UK

In Bangkok, Thailand, a group of financial investors invested in a hotel called The Regency Grand Hotel. This hotel is the most cherished hotel in town, where the employees and guests enjoy spending time at this five-star hotel. This place hosts approximate 700 employees that give fantastic benefits, year-end bonuses and ensures job security.

This report was commissioned to critically evaluate Marriott Hotel chains strategies on the promotion of sustainable tourism development and their policies put in place. The research draws attention to the fact that Marriott international have implemented many sustainable strategies such as involving in sustainable activities from planting mangroves to working with sustainable supply chains. Each year Marriott produces a sustainable report which involves goals achieved and future goals. By 2025 Marriott wants to achieve most of their goals such as reduce their water usage , carbon, waste and food waste. These approaches will be measured each year to see how their doing to achieve their set goals.

In the year 2000, The Ritz-Carlton Hotel Company paired with luxury real estate developer Millennium Partners to build a $225 million hospitality complex in the heart of Washington DC. This 300-room hotel was set to be the first out of a six-hotel deal between these two companies. The structure of the deal was that Millennium Partners would be the owners of the properties and The Ritz-Carlton would manage them.

This paper describe Stamford Plaza Hotel Auckland. It is a five star hotel located in Auckland City center. Stamford Plaza as a multinational company owned by Stamford Land Corporation Limited, has strong market position in New Zealand and Australia. Its target market focus on luxury and top level travelers. By using effective 4P’s marketing instruments, Stamford Plaza Auckland attracts loyalty customers and develop new potential guests. We also use SWOT analysis to demonstrate the competitive advantages and disadvantages the hotel is facing with. Via analyzing threats and opportunities, we can give some recommendations on hotel market strategies. Finally, we get the conclusion on hotel outlook.

In order to engage the employees the Portman must be dedicated to a performance management system. This cannot be the “system of the month” that simply creates hype for a time and then fades away, as they experienced with the 5-Star system. The hotel must set goals, monitor and evaluate these goals, provide feedback and create a reward and recognition program. (Krasner, 244). With the introduction of the 5-Star Program, the Portman relied on the PV’s to participate in the problem solving for the hotel. The Portman should again rely on the employees with the establishment of a performance management system by using a Management by Objectives system. This type of system would incorporate participation from the employees for decision making, goal setting and objective feedback (Kreitner, 246). This program should begin with the strategic plan of the hotel and then set goals for employees that will align with the hotels organizational objective. These goals should be set using the SMART method (Kreitner, 248). Once the goals are set, management must get commitment from the staff that they believe these goals are attainable and that they believe in why they are pursuing these goals. If the Portman uses staff to set these goals, commitment will be easier to

This report analyzes and evaluates the target markets, guest cycle, the property management system of the chain of Radisson Blu hotels, as well as describes the environment required at the front desk area and the staffs interpersonal skills when dealing with new arrivals at a accommodation as well known and experienced as the Radisson Blu. The information obtained for this report is through primary research using the organization 's and a key investor in the organization 's website itself as well as personal experiences with the companies products and services over a certain period of time.

The hospitality industry or the lodging industry is one of the most major service oriented industries in the world, inhabiting a noteworthy stand in the global economy. This self-sustaining industry has been successful in creating more than 258 million jobs across the world and contributing to around 9.1% of the world GDP. The figure would touch 296 million in 2019 according to the expectations of UNWTO. Presently, the industry has gained a worldwide economic segment having a direct and indirect impacts on the world economy. The rapid growth of this industry is being experienced by various countries including India. The hospitality sector of India is growing at a fast rate and referred as one of the most beneficial enterprise in terms of profit and contribution to the economy through foreign exchange. Hotels are a critical part of the industry and play their part in providing services and

In Zimbabwe, Harare is an unbeatable destination for hospitality services of all sorts. Hospitality is the harmonious mixture of shelter, food and beverage, the physical environment, the behavior and attitude of people, Pizer (2011). The hospitality services are mostly found in hotels and a hotel is ............. The researcher wants to find out what are the challenges that are faced by the hotels in Harare. The researcher embarks on this study to gain a deeper understanding of the research problem and to hone the research problem solving skills in the area understudy. The researcher carries out this research by desire to understand the challenges that are faced by hotels, and also to determine whether the findings will have the significance in addressing the research problem. Hotels are part of the greatest contributors that contribute towards the Gross Domestic Product (GDP) of Zimbabwe, Deswell (2007). The hotels are responsible for being hospitable because hospitality is essential in attracting visitors to the establishment such as the star rated hotels. The research is worth doing because it provides a fresh insight about what solutions to implement so as to avoid future operational challenges that will continue to affect the operations of hotels in Harare. The study also sought to identify the challenges that affect the hotel operations in Harare with a view to recommend measures that can

Four Seasons Hotels and Resort has established itself as one of the most remarkable organizations in the field of hospitality. Given that the organization has existed for more than four decades, the company has depicted an image of a professional realm in an industry loaded with extra obstacles identified with the social distinction between the objective groups of clients (Cascio, 2018). Four Seasons Hotels and Resorts works with the key objective of treating everybody, regardless of whether it is a known face or someone new or whether they come as clients or employees, with similar regards and quality services to establish a better connection with everybody. Therefore, the purpose

Marriott International envisions itself to be the world’s lodging leader. Its mission is to provide the best possible lodging services experience to customers who vary in backgrounds, language, tradition, religion and cultures all around the world. Marriot is committed to environmental preservation through using environment-friendly technology and engages in social responsibility and community engagement.  We value our shareholder’s so we will only take steps that will ensure our growth. Most importantly, through our “spirit to serve”, we emphasize the importance of Marriott’s people and recognize the value they bring to the organization’s growth and success. It aims to increase revenues by 9% every year, to increase

It is usually divided into several distinct departments, each responsible for a particular area of the hotel. Thus, this is how the organization fits together. The General Manager is the main lead of the various hotel departments following by operations manager. While General Manager coordinating and formulate hotel policies and strategies, the operations manager will assume the responsibilities for the daily operations and management of the hotel. There are several major hotel departments in the hotel such as Maintenance, Security, Human Resources, Food and beverage (F&B), Sales and marketing, Accounts, Front Office and Housekeeping. Based on the conversation with the HR personnel, this hotel has more than 200 employees working together to runs 24 hours operations. The larger the hotel is and the more facilities it offered, the more specialized the departments

From the description of the case study, it seems that the reason lead the Portman Hotel to this terrible situation was that their HR policies were inconsistent with its strategies. The Portman Hotel's philosophy is that if they want their customers treated better, they must treat each other better. They also think the Portman Hotel is a place where they can make their employees feel satisfied with their jobs. Their jobs will be fun and they will fulfill their expectations. The employees will have the best work experiences. Besides, the Portman Hotel expects to be the best employer in San Francisco. They are willing to show their trust and pride in their employees. That's why the hotel considered their "associates" of the highest potential,

Trip advisor certificate of excellence: It is awards to those properties who get outstanding reviews by customer.

Accommodation operations such as the hotels, it has been indicated that, the hotels have an important influence on tourism industry since they facilitate the provision of food and accommodation to the tourists. A large hotel may cater for both business and leisure guests, business guests, usually from Monday to Thursday, and a short break guest from Friday to Sunday. According to Horwath consulting, a London based consultant

Condition: Skycity Grand Hotel is attached with Skycity Convention. It is newly refurbished which has room is spacious and larger window with views and lights. The hotels has given more hard work to cleanliness, safety, tidy, neat and clean of hotels. The Skycity entertainment complex, featuring has 24 hour casino, sky tower and 20 more than restaurants, cafes and bars on just walk of the hotel. The hotels has their own paid parking for their guests.