Case Study Of Kaizen At Dell

* To help the employees in identifying the knowledge and skills required for performing the job efficiently as this would drive their focus towards performing the right task in the right way, which in turn helps work towards the business objectives as their

Dell's business strategy combines its direct customer model with a highly efficient manufacturing and supply chain management organization and an emphasis on standards-based technologies. This strategy enables Dell to provide customers with superior value; high-quality, relevant technology; customized systems; superior service and support; and products and services that are easy to buy and use.

6. Drive out the fear of progress from employees; organize an energetic project of training, education, and retraining to assist the workforce enhance ceaselessly and to build their job stability.

Business Process Management (BPM) to handle end-to-end processes and control all suppliers, vendors and customers in the

The framework of security policy is defined to construct a structure by the help of which policy gaps can be identified in an easy manner. A system specific policy would assist to ensure that all employees and management comply with the policies. This is also used to maintain the confidentiality for user authentication would assist in the confidentiality aspect of security, maintain integrity (There are several limiting rules or constraints which are distinct in the relational data model and whose work is to maintain the data’s accuracy and maintain its integrity.), availability and authenticity of the system. Access controls are a collection of mechanisms that work together to create security architecture to protect the assets of an information system. One of the goals of access control is personal accountability, which is the mechanism that proves someone performed a computer activity at a specific point in time. So, the framework acts as the guideline

information which is developed to be shared across authorized users in a secure environment .“

a. Dell computers cover needs pertaining to strategy and deployment, IT and business consulting, managed services and all around expert advice and world-class support. Dell products can be used within organizations to use business processes efficiently, and assist with technology infrastructure and applications services to pinpoint growth opportunities that essentially reduce costs.

Give employees the level of energy, commitment, and creativity that they can add to jobs.

Dell is a multi-national information technology corporation which designs, develops, manufactures, markets, sells, and supports a range of computer systems and services that are customized to individual customer requirements. As one of global PC suppliers, Dell set 2 strategic objectives to achieve, to be the No.1 global market share PC supplier, and optimize the balance of liquidity, profitability, and growth with a focus on increasing the mix of their product portfolio to higher margin products and recurring revenue streams. (Dell annual report 2009, pg 4). Dell existed in one of the biggest

In case the company needs to hire new employees, their training must involve the company’s goals, mission and vision. They must also have

Training and development have an important role in influencing employee’s performance and the organization as well as it enhances the efficiency and the effectiveness of the employees and organization.

Business process reengineering (BPR) is the analysis and redesign of workflow within and between enterprises. The purpose of BPR is to make all business processes the best-in-class. Michael Hammer and James Champy published their best-selling book, reengineering the Corporation, where the authors promoted the idea of radically redesigning the enterprise by wiping the slate clean. New information technology, including the ability for people throughout the supply chain to communicate in real time and the ability for controls and monitoring to be instituted throughout the supply chain, is often a driver of process reengineering within the organization. By reengineering workflows with better quality controls within the production process, companies can more easily uncover issues within the supply chain at their source. Through breaking down the processes of the business and organizing around outcomes, companies can uncover and remove inefficiencies in their processes. In the insurance industry, claims typically took 31 days to

Dell developed its internal business process by creating production cells that start assembly at the point of order. It also established an internal information system to make the details of the products under production electronically available to all parties within the chain. To manage the supply of computer parts, Dell maintained close relationships with their suppliers and logistics providers to make their vendors manage the

Information and Education-desire to educate the employees more about the aspect of the business and understand the management practices.

In such a competent and market-leading organization, how did HP overlook these incorrect assumptions? Root cause analysis showed these reasons: