Case Study Of Metrophil Services

The Mace Group Ltd was formed in 1990 by a small team of construction professionals in London, United Kingdom. It has over 4,000 employees. The company has three strategic sectors serving clients in the private, public and infrastructure sectors and five strategic hubs in Europe, Middle East & North Africa, the Americas, Asia Pacific and Sub-Sahara Africa that service over 70 countries. By the end of 2013, there were 214 operations directors, 82 directors and yearly turnover was 2.5 billion dollars. Today Mace is an international consultancy and construction company, offering integrated services across the full property and infrastructure life cycle. In North America area, Mace provides project management, cost consultancy and facilities management services across the country. It has regional hubs in New York, Newark, Atlanta, Chicago and San Francisco. In Engineering News Record’s Top 250 Global Contractors List for 2014, Mace has been ranked 10th in the list of top 20 non-U.S firms in international construction management and programme management fees, 9th in the list of the top 20 non-U.S. firms in total global construction management and programme management fees and 166th in the overall list of top 250 international contractors.

The client can appoint a project manager from his company “in-house” or an external consultant appointment.

Define selection criteria R/A C/I N/A N/A Obtain a list of approved vendors R/A C/I N/A N/A Call the contractor R/A I N/A N/A Rate and choose the contractor R/A

North Metro Home Services (NMHS) is owned by Cody and Tera Hopkins, Cody Hopkins has over 20 years of experience in the plumbing industry as a master plumber. The company is a small privately-owned plumbing company headquartered in Stanchfield, MN operating from the residence of Cody and Tera Hopkins. North Metro Home Services has started to provide plumbing services for the north metro of Minnesota. The Company was started to take advantage of the perceived weakness and inadequacies of other regional companies in terms of quality and customer satisfaction. North Metro Home Services has maintained an excellent reputation in the community and industry due to the sales/management and administration skills of Cody and Tera Hopkins. North Metro Home Services provides top-quality plumbing and home services that include the following: Plumbing, Sheet Rocking, Flooring, Framing, Finish, Carpentry, Cabinetry, Countertops, Ceiling/Wall, Texturing, HVAC, Decking Installation, Maintenance, Siding, and Renovation. The owners of North Metro Home Services believe that most companies in this industry suffer two major problems. These are poor scheduling of job projects and poor retention of quality employees. Both lead to lower customer satisfaction, lack of repeat business and a low word-of-mouth referral rate. North Metro Home Services will continue to exploit these weaknesses to gain a greater local market share. However, NMHS wants to improve the efficiency of the business processes and

Interested parties can view all the bids at this time, although they don't have access to the bidders' financial data and other proprietary information. Then contract is awarded to the company with the lowest bid. The Contracting office will then make sure the lowest bidder has submitted their bids on time and in accordance with the instructions and requirements of the IFB. In addition to making sure they have fulfilled all requirements that were outlined in the IFB they also evaluate the bidder's level of responsibility based on the company's means to fulfill all the contract requirements. Due to the fact this process is very rigorous this process is monitor to ensure sure strict rules are applied and followed.

This paper includes a description of the procurement planning process. The most valuable output of the plan procurement process will be identified. Furthermore, the various contract types will be explained. A source criterion that would be applicable to any project will be described and three criteria that would apply to most projects will be identified. An analysis of the ethical

There was no formal bidding process. In addition, it appeared that not all bidders were treated equally. This can be seen when the bidding process was opened back up after the contractors were narrowed down to

In response to this statement, when choosing the direction of analysis, type of questions to be answered, and what the researcher hopes to accomplish is known as research strategy. The PVR Research company located in Metro Atlanta uses pre-qualification surveys to solicited people for their research. The company gives the date and let the participants know how long it will take and what the compensation will be, for example, study will last 2.5 hours and pays a $150.-225 Visa debit card for the individual's time. However, the participants must answer certain question that the company is looking for before he/she is accepted into the

They also offer one of the biggest product ranges available for DIY projects, builders, renovations etc, in the one store facility, including:

In construction projects, mostly the firms (in this case the firms become client) do not have the skills or develop skills inside the firms to undertake the projects due to amount of the projects should be conducted or the complexity of the projects (Reve and Levitt, 1984). Therefore, the economic decision to conduct the projects is to procure them to third parties. However, more commonly the client agonize the final quality of the projects will meet standard requirements. Thus, impacts to involvement of complex contracts of construction procurement.

Client and the contractor have same priorities. Basically, contractor will make the decision in turnkey approach and client will just accept in silent. In this project, the contractor and the client have the same focus and priorities therefore the relationship between the contractor and client is good and there is no overruns or communication problems between both sides.

As said earlier, Metrophil Construction and Supply’s main forte is Construction and Land Development. They do not give their full attention to manage the services that they are offering, especially in the Landscaping Service. The company always prioritizes other projects that they are used to and would they feel they would gain a lot of profit.

Customer satisfaction and service quality are the two important components that direct anyone’s attention in every concept related to marketing, services, etc. (Spreng and Mackoy, 2006). In today’s competitive era, the success lies in

All projects involve the need to determine whether the project work will be done in-house, external to the organization (outsourced), or a combination of the two. This is called “make-or-buy analysis” and is an essential part of project planning, as well as a tool/technique integral to procurement planning

This type of procurement strategy is a ‘fast track’ strategy. Client pays a sum of money to hire a management contractor to manage the whole construction project. Therefore, some early work can be carried out before the design is complete. The contract for the construction projects are between the management contractor and sub contractor. The final cost for the project can not be identified until the final work has been awarded.