Case Study Of Petrogas

Team has to agree on the methods to which conflicts can be resolved within the group, this has to be addressed as soon as possible to enhance team cohesion and progress team effort towards achieving its goals.

Team members must understand the nature of team discussion and decision making---Differences in discussion habits can paralyzed a team. All team members have an approximately model in mind for how and how long a topic should be discussed.

When priorities and goals differ or diverge from what is required of, unnecessary stress and tensions appear within the team. So cooperating and working towards the same goal is very important for the team to be successful

holding a team together, and communicating to their members the objective of the task or

Communication needs to be genuinely interactive, with the team members building on each others comments and suggestions adding fresh perspective in order to move things forward. Everybody within the team needs to develop their own interactive and communication skills, they will need to know how to talk with, explain to, agree with, disagree with, listen to and convince. As humans we are dependant, independent and interdependent on others within our environment.

Logistics is a broad, far-reaching function which has a major impact on society’s standard of living. In a modern society, we have come to expect excellent logistics services, and tend to notice logistics only when there is a

- Conflict which comes from different ideas and opinions among the team member must be listened to and considered

Managers have to be regularly in contact with every employee under their control, so they have a basic idea on what their employees are doing.

All teams experience some type of conflict. How the team manages, that conflict needs be covered in the team charter. Beneficial conflict comes when team members have two opposing ideas. According to Winter, Neal, and Waner, "Managed appropriately, conflict can help people with different ideas analyze the various aspects of each idea and identify the best avenue or even new avenues for accomplishing a certain task." (2005, pg.68) Being able to come up with new ideas brings creativity to a team. Teams strive to come up with the best and most efficient solutions to projects and issues. The best teams come up with the best solutions.

Teamwork has become increasingly more popular in organizations. In order for teams to be successful it is important that individuals have the tools necessary to align their tasks with a shared goal. Teams must be able to provide the necessary feedback and support to continue to improve the

One of the lectures has taught me a lot of teamwork on the account of skills and propose strategies to establish the business plans. For example, when we are in the “Techniques of Teamwork” lecture, it have provided games which required cooperation. We have to use several tube to pass the crystal ball to the bowl, while tubes were inadequate, we have to move to find a complete trail for the marble to move forward, towards to end point. It seems like very simple job, but we shouldn’t judge a book by its cover. Once we started operating, we mess up the order, and blame each other for the fault and brought down the morale. Due to the fact that everyone want to win the game, eventually we only succeed pass one crystal ball to the bowl, and we lost the game. During the game, we concluded that we lack communication and consensus. It is believed that we were too rush and were impatient. Everybody just thought about themselves and how to be the fastest instead of the safest. People merely want to finish their job and urge to pass the marble next person. Eventually, we lost the spirit of teamwork and could bring everything together. What fascinated me of this session is that I could feel the fact that I have grown a lot – to take up responsibility and group ideas among the

I declare that all the work presented in this dissertation is my own, except where otherwise stated.

Teams are now a common part of today's workforce. They are advantageous for the productivity and morale of the individual employees. Yet with all groups come conflicts. Knowing how to handle a group conflict effectively and still work together is an integral part of a successful team. This paper will take a look at what a team is and the origins of teams. It will then transition to the processes involved in creating a team and then move to advantages and disadvantages of team. Finally, this paper will discuss conflicts in a team and how to resolve them efficiently.

Conflict is inevitable and at times stimulates beneficial or creative thinking. Often conflict is a signal that people are miscommunicating and making different assumptions about what has gone unspoken. The conflict in itself is not the problem. It is the team’s reactions to it that determines the impact, thus causing it to be a negative experience. Conflict or divergence can be destructive or it can be constructive. It is up to the people involved in the conflict to manage the outcome. This gives them an opportunity to articulate their assumptions and figure out a way to come to agreement. In a learning team situation, conflict can arise when the original agreement to work together does not address

(Bowersox, D.J., Closs, D.J., and Cooper, M.B. (2010). Supply Chain Logistics Management. (3rd Edition) New York, NY: McGraw-Hill/Irwin.