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Case Study Of Recruitment, Selection And Recruitment At Hdfc Bank

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Recruitment, Selection and Hiring at HDFC Bank and Zomato

Group No: 3
Group Members:
Dipika Sahoo (UH14065)
Ina Bhan (UH14066)
Jai Shree (UH14067)
Kasturi Swain (UH14068)
Kavyashree Hegde (UH14069)

HDFC Bank

As the second largest employer among private banks in India, HDFC Bank’s employee headcount stood at 68,165 by the end of 2013. Its core values are operational excellence, customer focus, product leadership and people focus and sustainability. Due to the large scope of the organization, this report will be restricted to retail branch banking.
Recruitment

HDFC Bank does not conduct any specific employer branding exercise. It does have a social media presence and relies and its reputed brand image. HR Planning and JA are performed continuously …show more content…

Here, anyone can go through the featured openings and vacancies and register themselves for the selection process. Sourcing may also be done through other job portals like Naukri.com.
The recruiters screen applicants before calling them for the selection process.
This method is used for almost all vacancies at the entry or middle level.

• Consultants: For higher level posts such as managers or authorizers, the company approaches recruitment consultancy firms for prospective employees. This reduces the burden of the HR department and allows them to focus on the selection process.
This method is almost never used for personal bankers, as they can be recruited easily through other cheaper sources like job portals or referrals.

• Campus recruitment: Recruitment of branch managers and relationship managers is undertaken through campus recruitment. HDFC Bank visits reputed universities and shortlists a pool of candidates. For example, the bank selected 82 final year students from IBS, Hyderabad for pan India RM positions out of a pool of around 140 applicants. However, these graduates must undergo a minimum period of 60 days of training in their line of interest before they are given the final offer …show more content…

Zomato also has a Leadership Program through which it aims to connect with entrepreneurs many of whom have worked with startups. They believe that these employees have the experience of bringing up a business from scratch which will propel the growth of Zomato.
Selection
“Hiring someone isn’t simply a predefined interview process, but a series of conversations across various internal setups, it goes a long way in helping you pick the right talent,” says Upasana Nath, Chief Recruitment Officer at Zomato.
Zomato follows a very rigorous selection process. The process begins with the candidates applying for the available positions by sending their job application. Zomato looks for the following characteristics in its employees:
• Cultural fit
• Values that are aligned with that of the organization
• Eagerness to learn
• Attitude to work hard and focus on the big picture
• Skills and Domain knowledge
The blend of culture, technical skills and dedication that Zomato seeks in its employees is evident from the Job Description shown in Figure 3.
Once the applications are selected the following stages comprise the selection

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