Case Study Of The Hotel De Londres

The hotel was chosen because of its location and also for your reputation. IN the last calendar year this has been the 3rd time staying at the one of your many locations. Each stay prior to this one was PERFECT! Usually the Customer Service is dead on, Valet is impeccable,

Nevertheless, Ibis hotel merely provides free internet in public areas, which is not convenient for guests. Furthermore, even though the Ibis hotel has more than 900 branches all over the world, the types of the guest rooms are simplex, which cannot satisfy family groups in some countries. According to (Rosalyn 2010, p. 20), analyzing the local market needs is the key element to expand business in different places. Therefore, the Ibis hotel should focus on different types of customers to expand its customer

A combination of excellent facilities that’s good value for money. The hotel is found nationwide even on motorways, towns and city centres, they can also be seen close to tourist attractions and purely beautiful areas.

The main objective of the company is not only to attract but also to retain staff who are interested to work in the hotel business for the five-star level of high service, taking into account the wishes of clients, and which offers an innovative, dynamic environment and reflects the culture of the local country. To achieve this, Hyatt strives to be a company listening to well-informed and concerned people. Hyatt provides plenty of opportunities at all levels for their employees, which are accompanied by numerous development

Today, technology continues to evolve from the gadgets like, wireless internet, smartphones, tablets etc. it is more convenient for them to browse a hotels to stay in and the best hotels or restaurants to visit. Few years from now all the hotels and restaurant will be fully supported by the technology, more and more customers will be stun to hotels and restaurants because of the impact of

Their service culture is also about putting what they believe into practice. They only offer experiences of exceptional quality. Their objective is to be “recognised as the company that manages the finest hotels, resorts and residence clubs wherever we locate”. They believe in having a sense of dignity, pride and satisfaction in what they do. Because satisfying their guests depends on the united efforts of many, they are most effective when they work together cooperatively, respecting each other’s contribution and importance.

The company is committed to providing high-quality products and services (Naipaul, Youcheng 2009). There are state of the art facilities as well as outstanding catering, accommodation, dining and recreational facilities that bring satisfaction to the clients. There are highly trained and experienced professionals working in these resorts to attain high standards of quality services to the clients. It is due to the known quality delivery of facilities and an excellent, reputable name that has made the company receive many hospitality

It is the best one that offers good prices for 4 stars hotels in Europe. The services are fast and professional. It is few steps away from the famous St Mark's Square, the history traces to the tenth century

The information of the customer stored in the database cannot be updated frequently which results in the missing of the customer information.

In the room, guests will find a pool table, jacuzzi, piano, and by 103-inch television. Hotel is equipped with meeting rooms, fitness center and shuttle facilities by limousine. The view from the bedroom window was amazing, the beautiful Lake Geneva.

Site visitors can get to savor with taste furnished rooms with the modern amenities. You will have various rooms together with a living space, bed room and kitchen. Such rooms are very well furnished with a multitude of features including: lavatories with geysers, comfortable beds, Compact disc and DVD gamers, LCD television, cooking range, microwave and refrigerator. Gymnasiums, spas, pools and kids play areas can also be found. Not just that, such accommodation is pretty less expensive than extravagant hotels, yet supplying similar housekeeping services.

Nowadays the Internet has a huge impact on people’s lifestyle and it changes practically everything. TripAdvisor shows itself as one of the leading websites in hotel and restaurant spheres. For example, the hotels whose ranks are higher have more direct bookings; higher average daily rate and revenue in compare with the hotels whose ranks for 30-40 position lower.

This report is to discuss about advantage and disadvantage of national rating schemes and social media rating systems by the view of both a hotel and a consumer. Some of information used for this discussion are from the resources which the lecturer Ms. Sophie Kinloch gave the students, and the other

Based on our research here are the information which was provided to us regarding the hotel

managers to France to lead the changeover of the new hotels. In this writing, regarding the Brunt