Case Study On E-Commerce

Barnes and Noble is dedicated to providing "the best specialty retail business in America. " B&N certainly delivers on its promise, offering over 1 million book titles on demand with unmatched customer service. The B&N dedication to providing superb service with an unmatched number of options serves as an example for industry competitors on how to operate successfully with the customer in mind. Let's examine the specifics of the Barnes and Noble mission statement.

The bookstore chain has been decreasing in profit in the US over the past 20 years. Most of the books retailers are shutting down their operations and only a few are still operating in the country. Barnes and Noble has become the largest bookseller in the book retailers industry. The firm has integrated its business philosophy into web presence though eBook marketplace. This business strategy assisted the firm to be able to reach a large scale customers and remain as a strongest competitor in the book retailing market.

Barnes & Noble does business -- big business -- by the book. As the #1 bookseller in the US, it operates about 650 superstores throughout 49 states and the District of Columbia under the banners Barnes & Noble, Bookstop, and Bookstar, as well as about 200 mall stores using the names B. Dalton, Doubleday, and Scribner's. The company's GameStop subsidiary is the #1 US video game retailer with about 1,500 stores under the names Babbage's Etc., GameStop, and FuncoLand. Barnes & Noble owned about 75% of online book seller barnesandnoble.com after purchasing Bertelsmann's interest in 2003; Barnes & Noble then purchased all remaining shares and took the company private in May 2004.

Barnes & Noble was created by Charles Barnes and opened the first store in 1917 in New York City. Barnes & Noble is the largest retail bookseller and a leading retailer of digital media and educational products. The company operates 640 bookstores in 50 states. Barnes & Noble’s mission statement is to “operate the best omni-channel specialty retail business in America, helping both our customers and booksellers reach their aspirations, while being a credit to the communities we serve (Booksellers, 2012).

Their inception in the book-selling world began with textbooks and other materials at discounted prices for the struggling student. The company established itself as college bookstores, which it still does today, on campuses like Harvard and New York University. In 1971, the business was purchased by Leonard Riggio, a bookseller himself, who decided to employ the idea of discounted books, but expand their demographic past college students. Leonard Riggio aimed to open the business more to the everyday shopper, and as such began offering best-selling fiction and nonfiction books to the general public. Throughout the 1970’s, Barnes and Nobles continued to open over a dozen larger retail discount stores, starting their own publishing house, and even starting their own catalogue, thus expanding their business to all over America. In 1974, Barnes and Noble was identified as the largest bookseller in the world. Leonard Riggio stated “As booksellers we are determined to be the very best in our business, regardless of the size, pedigree or inclinations of our competitors. We will continue to bring our industry nuances of style and approaches to bookselling which are consistent with our evolving aspirations.” In the 1980’s, Barnes and Noble began selling books online, and began their own book review website. In 2009, Barnes and Nobles staked their claim in the digital era by announcing the

Apart from my professional commitments, exalting success stories of E-Commerce platforms propelled me to go for my own online shopping venture “BookJugad”. The idea was to sell used internationally-authored books in good condition at the cheapest price. We established an end to end business

Barnes and Noble is the market leader in the bookstore industry. They have grown their business during tough economic times and have adapted well to the changing consumer demands as technology has advanced. By continuing to enhance their competitive strategy to align themselves with market demands, Barnes and Noble, with its multi-channel distribution platform, will continue to have success in the coming years as competition will feel the pressures of increasing digital mediums and decreasing hard copy book demand. This internal analysis of Barnes and Noble will examine their competitive position with regards to their value chain and strategic issues, as well as examine strengths, weaknesses, opportunities, and

1-In order for Barnes and Nobles to use the Value Chain and Competitive Force Models they needed to be ingenious with their tactics. First, publishers are on B&N side and they are doing everything to make sure that B&N stay at float because they are basically their “bread and butter”. So B&N is securing supplier intimacy with the publishing companies which will lead to strengthening its loyalty relationship with its customer in the store and digitally. Second they are securing their niche in the market, they are doing this by having the stores advertise and communicate to their customer that a there is a specific book that “is a big deal” and B&N is offering an extensive inventory of physical books and it enhance its core competency. Microsoft announced in 2012 that they would be investing $300 million in B&N Nook tablet, e-reader business and its college division. This will enable them to included Windows 8 operating system in Nooks application; this is a space where it will have a product differentiate.

Authors have plenty of areas to market their book, themselves, and their expertise in their book's subjects. Authors aren't limited to posting their books on Goodreads as their marketing option. They have plenty of opportunities, some of which we will detail below that help authors show different aspects of their brand as authors.

The advent of e-books, coupled with the rapid decline in brick-and-mortar bookstores, has left an increasing number of people pondering the possibility of actual physical books going the way of the dinosaur. As an avid audiobook “reader,” I wanted to see for myself whether or not the Digital Revolution has truly swept traditional bookstores aside, leaving publishers trembling in fear. For this reason, I chose the recently-opened Barnes & Noble bookstore at The Fountains at Farrah shopping center the research hub for my observation project.

Barnes & Noble was acquired by Leonard Riggio in 1971, who oversaw the growth of the business. Leonard Riggio, the company's chairman, began his bookselling career while attending New York University in the early 1960s.  Working as a clerk in the university bookstore, he became convinced that he could do a better job serving students, and he opened

Besides, E-commerce is also considerably fast and means that the business will be more efficient. Furthermore, saves costs, as the business does not have the costs associated with running the business. They do not have to pay for such things as lighting, electricity, and fittings. With ecommerce the user has the ability to search for their product without having to look around shops in a time consuming manner. In fact the information is at their finger tips and can be accessed within minutes without even having to leave your home unlike shopping on the high street.

E-commerce is transactions conducted via electronic means such as the internet, email and SMS. It is considered to be one of the most important aspects of the internet to appear. As a result, people are able to exchange goods and services immediately regardless of their geographic location and time. More and more businesses conduct transactions on line, with some trading purely on-line thus reducing overheads and administrative costs.

E-commerce has become a part of human daily lives whether it is at work or in our personal lives. It is by almost everyone because of the benefits it offers

E-business uses the digital technology to optimize the business activities of organization in order to increase the efficiency and effectiveness of operation and gain competitive advantages. E-business provides the solution that allows the organization to instantly share database, information of products and services, financial figures and data and nearly anything else that the organization may need to operate the business activities effectively and efficiently (Nguyen, 2013). E-commerce which is the abbreviation of electronic commerce is the subset of e-business. It focuses on the online transaction which includes selling of products or service by using computer network, primarily the Internet.