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Case Study : Ontario Human Rights Mediation

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Case Study: Ontario Human Rights Mediation The Human Rights Tribunal of Ontario (“HRTO”) provides a mediation option for applicants and respondents. Parties maintain their right to proceed to a hearing if no resolution is obtained through mediation before a HRTO mediator. Mediation can be scheduled via the application and response forms or through facilitation by an HRTO adjudicator. Once the parties have agreed to participate in mediation, the tribunal will confirm via notice of mediation. At the HRTO, mediation is more commonly used than adjudication. Thus, counsel should be prepared to resolve cases in this manner. The HRTO offers thirteen regional offices where mediation can occur. In each location the mediation will occur in a private room with options for single “break-out rooms” for each party. This type of mediation may be quite similar to mediation that occurs in the civil context such as personal injury or family cases. Prior to commencing mediation, counsel should ensure that the client is prepared to engage in a give and take, mediation requires the agreement from the opposing side thus neither party is going to leave without some concession. Further, the general public has more exposure to the adversarial approach of courtrooms, as such they will need to be prepared for the relaxed and collaborative approach of mediation. Unlike in the case of immigration or environmental tribunals, the parties in HRTO mediation are often private. HRTO claims invoke

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