Case Study : Organizational Behavior Management

1261 Words Jun 12th, 2016 6 Pages
Case Study: Organizational Behavior Management

Case Study: Organizational Behavior Management KeAtis Hayes Ashford University MHA 601: Principles of Healthcare Administration Earl Greenia June 12, 2016

Have you ever been in a situation where you could see a problem in a group, but couldn 't get anyone to fix the problem? For example, you were bothered by the lack of participation by your organization 's members, but when you brought it up, nothing seemed to be a problem. Well, feedback is an evaluative response about an action or process given to the original source. Therefore, feedback can be used to praise or show appreciation; but feedback is not always positive. It can be a tool to educate the receiver about his negative behavior or performance. Negative feedback is also called corrective feedback. Improving communication is another common goal of feedback which can lead to several great benefits such as building, maintaining and testing relationships, gathering information, and keeping one 's perceptions in mind. One of the most common goals of feedback is to influence others ' behavior. Today I will explain how improving responses to medical errors with organization behavior management, examine why managers ' use of group behavior based feedback is…
Open Document