Case Study

The Data that has been collected, read, and analysis was to determine Miguel’s strengths and challenges (weaknesses). According to Miguel’s Data his strengths are Phonemic Awareness, Phonics, and Vocabulary. In the phonemic awareness: The student is scoring very well in phonemic awareness/oral language. He was able to get 10 out of 10 in sounding out words. He was also able to

Thus, companies seek to strengthen customer loyalty. Brand loyalty is considered to tilt the consumer to purchase the package / product specific brand (Jacoby and Chestnut, 1978). Later, Oliver (1997) defined loyalty as "a deeply held commitment to REBUY or repatronize preferred product / service consistently in the future, thereby causing repetitive same-brand or same brand set purchasing, despite situational influences and marketing activities, which would result in causing switching behavior "(p. 34). This conceptual definition covers two different aspects of loyalty: the behavioral. This is consistent with an integrated conceptual framework proposed by Dick and Basu (1994), that customer loyalty is regarded as a "power relationship between the relative position of the individual and repeat

Mark volunteered to help with the community arts festival; he was supporting the not-for-profit organization as he had in the past. However, he did not know his good intentions as a volunteer would cost him his job as an assistant manager. The retail store’s phone number was printed in the festival advertising in error and ticket requests overloaded the phone lines, causing loss of business and annoyed the store manager. As a result, Mark was seen as the cause of the problems and terminated.

Free, new, 50% off- advertising, an immensely paramount aspect in today’s society, has the ability to promote or demote a newly developed product. With such a vast array of public notices, it’s crucial that they appeal to people psychologically, using rhetorical devices. During an expedition for the most complex, eye-catching ad, I was fortunate enough to stumble upon the 2010 Dodge Challenger. Astounded by the multiplex of this advertisement, my inner curiosity was enkindled. In this persuasive notice, the appeals to ethos, pathos, and logos are strategically used to persuade the target audience that the 2010 Dodge Challenger is the car for them.

Men - stereotypes, physical, social role theory – what we view as acceptable / Goal differences

- The hybrid vehicle is not entirely new to the world, but it is also not entirely saturated either. We set the advertising coefficient at 1% to reflect an average amount of penetration through advertising. There is often limited stimuli for a consumer and the amount of advertisements by other manufactures are only increasing. Consumers might be overexposed to these car ads. We reflect an average amount of penetration through advertising through this coefficient.

After spending a good amount of the semester discussing and learning about Robert Cialdini, it is safe to say that no good discussion on influence and persuasion can go very far without talking about the man who wrote the book on influence. After learning about Cialdini, we now know what he identifies as the six weapons of influence. The six weapons are reciprocity, commitment and consistency, social proof, liking, authority and scarcity. By weapons, what Cialdini really relays, are the six behavioral triggers that tend to create habitual and expected compliance. To see if these influences really exist in the real world, we made trips to places where we were going to be potential customers, being sold a product or service by someone. We

There are also two types of social influences, normative and informative, that can affect a consumer’s purchase decision. A normative influence is the desire to conform to the expectations of another. An informative influence is to accept and trust information obtained as reality. (Bishop & Myers 1974). According to Lam & Meyers 1978, normative and informative influences are both relevant when purchasing a car as an individuals opinions can be influenced by group discussion. It is evident that normative social influences have a greater influence on groups as this is when an individual believes that conforming may have positive consequences and not conforming may have negative consequences. Whereas, informational social influences is often when we care about getting the right answer and trying to be rational. Both normative and informative influences affect the consumer purchase decision of purchasing a car.

Following that, the expected values for decision nodes 6 and 7 should also be calculated. The following results were obtained:

Social Influence: Massine knew he was looking for a car in a certain price range with specific qualities. His roommate had just recently purchased a car, so Massine used her as part of his reference group. He also included his friend’s father who was savvy with vehicles to help him with his

Back in 1991, Nissan was capable of producing good quality cars but the company itself had ignored the customers’ needs of “stylish and innovative cars”.

1) The buyer decision process of traditional Porsche customers relies on the motivations that determine these people to select this brand. Their purchasing decision process is based on the exclusivity of the brand that is connected with the car owner. In their opinion, by purchasing a Porsche, traditional customers purchase the exclusivity and luxury associated with the brand. These customers want to purchase a car that reflects their social status and their financial power. In addition to this, they are not interested in the utility of the car, but in the characteristics that differentiate it from utility cars. These traditional buyers are rather interested in their feeling while driving a Porsche in comparison with the size, price, or fuel economy of the car.

The buyer decision process of a typical Porsche customer focuses on selecting cars that reflect their high social status, their financial power, and their preference for exclusive products. They are not interested in the utility or price of the cars in comparison with other customers that are interested in how much the car costs, its size, or its fuel economy performance. Porsche buyers also take into consideration the car's performance, but they focus on the sensations they have when driving such a car.

People can be influence through conversation. For an example, when our neighbors tell us that Kenny Rogers roaster providing healthy and delicious foods and the prices also very affordable, it will affect our thoughts and motivates us to try those dishes. Opinion leaders are another way to affect the consumer behavior. For example, using a popular artist to advertise the Kenny Rogers product using the brand tag line “less fat. Less salt…less calories” will may people to think that this advertisement is true and Kenny rogers products are really healthy because of the

1. Jerry Kline and Grace Gallo are too eager in getting customers and reaching their quotas without thinking what would be its effect to the company. They focus more on money instead of having a good