Case Study

1. Six Sigma is a management philosophy that sets objectives, collects data and analyzes results as a way to remove wasted expenses from its processes and help reduce the number of defective products produced. Six Sigma uses quality measures to strive for near perfection by eliminating errors and variables.

The Data that has been collected, read, and analysis was to determine Miguel’s strengths and challenges (weaknesses). According to Miguel’s Data his strengths are Phonemic Awareness, Phonics, and Vocabulary. In the phonemic awareness: The student is scoring very well in phonemic awareness/oral language. He was able to get 10 out of 10 in sounding out words. He was also able to

A shocking video has been released from a hidden camera which has captured three Calgary care workers who brutally assaulted an elder resident. This elder resident died a month later from the incident. This incident happened in Garrison Green CareWest facility in Calgary on March 12, 2015. The camera captured that the three health care workers abused the elder client. Not only this, they threatened him by pouring urine over him while emptying his urine bag. He told his family that the staff is abusive towards him. Then, a hidden camera was installed in his room by his son. This camera captured all the incidents of abuse towards the 92- year- old man.

Six Sigma is a business metrics that seeks to identify and eliminate causes of errors or defects as well as failures in business processes by focusing on output that are critical to customers (De Feo, Barnard 2004). It is also a measure of quality that strives to eliminate defects using the application of statistical methods. In this case, a defect is defined as anything that could lead to customer dissatisfaction. Six Sigma’s statistical quality control is the method used to measure variability in a product for evaluation and corrective actions. When the product metrics exceeds the bounds of acceptability, based on statistical inference, the product can be rejected with reasonable assurance that does not meet requirement. It aims to identify and eliminate waste in order to increase speed and flow from start to finish. It also identifies the critical steps, and deleting those not required or nonessential. There are so many metrics process in today’s business industries but the metrics that Six Sigma’s statistical thinking can also be defined as a thought process. In which it recognize the variation is all around us and present in everything we do. The Six Sigma’s interconnected processes and identifying, characterizing, quantifying, controlling and reducing variation provide opportunities for improvement within any organizations or firms. That is to say,

Design can be related to the creation of products goods and services for the benefit of customer satisfaction. When a product is not created effectively the organization could be plagued with costly problems down the line. However, Six Sigma uses tools that will allow companies protection from future problems and widespread liabilities (Kumar et al., 2009). If an organization implements six sigma in well planned out and methodical way, the benefits for the organization could be endless and have a positive effect well into the future of the organization. Therefore, main focus of Six Sigma is to ensure speedy breakthrough performances, substantial financial outcomes, and to have long lasting effects. Another component of Six Sigma is Total Quality Management which focuses things such as strategy, process, and the end

The Smith Family (TSF) is a national charity which supports disadvantaged children and families in Australia. It devotes to creating a better future for disadvantaged young Australians through providing education opportunity for them (TSF 2012). This case study aims to assess TSF’s strategic position using SWOT analysis. The analysis reveals that TSF holds strengths of comprehensive sources of funding and being able to provide transparent information. The popularization of social network and the future education reform plan may give an opportunity to TSF. On the other hand, TSF is weak in utilizing the funds efficiently and effectively. A cut in universities funding may be considered as a threat. The finding is

The author juxtaposes the two management philosophies Six Sigma and Total Quality Management and, therefore, perceives that they have chief components indistinguishable. Gibson & Tesone (2001) demarcated five stages in the fad’s life cycle and on comparing with Six Sigma & Total Quality Management cycle found the analogous pattern being trailed by them. On the

The workgroup supported our suspicion that the solution we would build and offer was a small adjustment to the clinical workflow. On the other hand, the rather small adjustment to workflow would ask clinicians to consider more information than they had ever had on the genetic risk of disease based on family history. Having evidence-based information to support changes in care provided for patients based on the family history was unsettling to clinicians. We needed to take care to appreciate what seemed like small workflow adjustment to our team, may seem relatively radical to clinicians who had been blasting through family history for years (or decades) without regard to the rich phenotypic data that could be used as a proxy

This paper emphasizes on Management fads and their life cycles, precisely Total Quality Management (TQM) and Six Sigma. Management fad typifies a change in management philosophy followed by the organizations. As long as management fads create a positive incremental impingement on the organization they are acceptable. The author juxtaposes Total Quality Management (TQM), Quality circles and Six sigma with different hypothesis, patterns of their life cycles and various databases. The basic difference between the management fads is their approach to ameliorate the quality. Six Sigma approach has exhibited outstanding potential and generated billions of dollars in cost savings drawing intense interest from business community.

* “The management system that was in place was one woman who magically kept everything in her head. There was limited and almost incomprehensible formal system.” Sarah Arthur, the company’s accountant, had complete autonomy over the company’s information, and she kept this information private.

1) The first issue of the case is whether Harry Hepburn, the president of Southern California Division of Robinson Brothers Homes should make the projection on the specific project more optimistic or not. By making the revenue forecasts more optimistic, the most likely outcome is that the project will be undertaken and his team of employees will keep their position. Otherwise, at the current estimated return projections, the project is expected to be declined, and Harry’s team will be partially laid off in accordance with the Robinson Brothers Homes plan on cutting costs as the company faces the slowing down market and decreased profitability.

First, The Six Sigma, usually intended as a professional plan, includes refining, scheming, and monitoring procedure to minimalize or remove excess while enhancing gratification and increasing financial steadiness. The performance of a procedure—or the process competence—is used to ration enhancement by associating the baseline process competence (before development) with the process competence after directing possible solutions for quality development.

NOTE: The project will be done using CONNECT – The student will be provided feedback (once) on cases submitted by the due date. It is the student’s responsibility to send the Instructor an email – shayes@vbgov.com informing them that their chapter cases are ready for review (worth 3 pts.) (All cases in the chapter must be completed before the Instructor will review the cases) are ready for review. No cases will be reviewed past the required submission date.

”I’d recommend some more talk therapy with Dr. Marquez, other than that, I'm sorry to say but this situation is out of my reach.”

The concept of Six Sigma was developed in the early 1980’s at Motorola Corporation (Harry and Schroeder, 2000). Six Sigma can be defined as a statistical measure of the performance of a process or product (Kumi et. al., 2006). It is used as a quality control mechanism, which seeks to reduce defects or variations in a process to 3.4 per million opportunities thereby optimizing output and increasing customer satisfaction (Sambhe, 2012). Sigma is representing the standard deviation, a unit of measurement that designates the distribution or spread about the mean of a process (Six Sigma Academy, 2002). In addition, the Six Sigma uniquely driven by close understanding of customer needs, disciplined use of fact, data, and statistical analysis, and diligent attention to managing improving, and reinventing business processes (Pande, P., et. al. 2000). The Six Sigma methodology uses statistical tools to identify the factors that matter most for improving the quality of processes and generating bottom-line results. The Six Sigma DMAIC (Define, Measure,