Case Study: Payroll Case

Satisfactory Essays
Called and left a voice message answering why his SNAP went down $100.00. Because he reported his utilities are included in his rent. If that is not the case, I suggested him to take a copy of his utility bill and send it to his case manager. I left my information for a call back. By checking DHR, his benefits never went down, it remained for the entire certification at the maximum level of $194.00. I will wait for a call back, otherwise the case is going to be
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