Case Study: Recruitment And Placement

Training is essential for both employees and employer if they want to be effective within the organisation and also for a company like William Hill to stay competitive within their market. The reason why training is important to employees is to enable them to achieve their maximum potential in their current position, it is needed also to develop them to create further opportunities within the organisation because employees are likely to be better educated

During the training, the new employees will learn a wide array skills and tips to create the loyalty and expectations our organization has. This will be done by learning interpersonal skills, adaptability, communication skills and professionalism. These skills will help them when they are interacting on the phone or in-person with customers. Not only does the training allows our employees to provide better service, it also allows them the opportunity to learn and grow at the same time. When the employees attend training, they

In addition, training should also be tailored to specific positions in the company and employees roles. Management may need additional training to help deal with employee issues, while someone in purchasing may need more training on gifting policies and someone in finance needs to understand the company’s position on fraud.

The purpose of this training is to identify three key training areas and explain the importance of each, taking into a consideration the benefits, along with how the training will meet professional, personal and motivational employee needs.

Training and Development is imperative to the organization’s progress. Training helps addressing employee weaknesses and builds a reliable and skilled workforce. This will improve the employees’ performance and boost their self confidence, and innovation. By acquiring the needed knowledge and skills, employees can perform more efficiently and increase the overall productivity of the organization.

The first three days a company begins their operation the bank will be contacting then so they can open an account. The bank also uses this policy and practice when it comes to managing and developing their employees. The Bank feels that training is extremely important. The bank feels that the training and developing will build up their employees so they are able to perform to their best ability. The bank feels that learning is a win-win situation. The employees succeed in life and also on the job (Shukla-Pandey, 2012).

At the early stage of implementing coaching, HBL adopted a very basic formal definition of coaching but soon realized that it should be more than that and the coaching skills should include the conviction, emotional intelligence, comprehending bank’s values and employer’s viewpoint to progress in the future. HBL made necessary efforts that included effective communication to implement coaching with its essence. The bank also made efforts that the staff skills should also be enhanced to the level of complexity and sophistication (Ladyshewsky,

Training is a key resource in any business , as it plays a important role for the business in making more money. The business should ensure that employees are all adequately trained for the specific tasks, and investigate other reasons for the poor quality of the output. Marks and Spencer do offer training programmes to all their staff to make sure they are working

CIBC has focused its core business on retail and business banking, wealth management, and whole sale banking. They have shown a proven track record of providing there customers with financial services and advice through a group upwards of 1100 branches worldwide. Strategies CIBC has portrayed is to continually find new ways to enhance the experience of the client and to stimulate safe revenue growth. CIBC has put emphases on creating deep meaningful relationships with all clients, constantly trying new ways to improve service and sales prospects and to create relationships with new clients while retaining existing clients for a long period of time (CIBC).

Implementing new training programs will ensure that the personnel hired by the company are competent enough and that they can

It is important that training is provided in areas of management, business products, and business processes among others. The training is essential in ensuring that I have knowledge about the skills and competencies that my employees should possess. This will guide me during the recruitment process to hire employees that have the required skills to enhance the quality of services provided. I will also be able to acquire knowledge on how to motivate and retain the employees and the leadership skills to use. In addition, the training is necessary since it provides knowledge in business methods that and requirements. Furthermore, training is necessary so as to get information on the possible problems that are likely to affect my business. This will help in putting in strategies to mitigate the risks. It is also essential to have training programs so that I can acquire financial management knowledge on working capital management so as to increase profits. Lastly, training will provide marketing skills on how to attract new customers and retain existing customers.

Another practice that helps to achieve career growth and development is offering training opportunities for the employees. The employees are offered benefits that help them to further their education and achieve higher qualifications. This is a strategy which helps to increase the skills, qualifications and competence of the employees. In this way, the staff are at a better position to gain promotions within the organization as education qualification is not a barrier for them. The employees become motivated as they become more competitive in the market which is good for their career (Branham, 2012).

Training and development provide employees the skills and knowledge to keep up with the company’s changes and growth. It can also help to develop and improve the corporate culture, its efficiency and its effectiveness; and helps in creating the learning culture within the company.

There is a high importance in implementing commonly successful training procedures such as audiovisual methods, E-learning portal, and on the job experience. Remember, the main purpose of employee training is to develop the employee's skill which will eventually make the organization more profitable (Ameeq-ul-Ameeq, & Hanif, 2013).

This research focuses on the impact of training and development on employees’ performance in the banking industry using Zenith bank plc as a case study.