Case Study : Road to Hell

2176 Words Sep 9th, 2012 9 Pages
1. CASE SUMMARY

This case study analysis seeks to provide better solution to Caribbean Bauxite Company following the resignation of Matthew Rennalls, who is to be promoted to a position of chief engineer to replace John Baker. Rennalls cited cultural differences and Baker offensive racial comments for his resignation. Further, Rennalls’s resignation came a day after his interview with John Baker, his direct superior.
Several issues Caribbean Bauxite company has to deal with following Rennalls’s departure relates to the void in position of chief engineer; and the possible departure of Barracanian staff given Rennalls’s popularity. They also need to deal with the poor communication channel existent within Caribbean Bauxite Company;
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However he did not work in the government even though his father is a minister but joined a private company called Caribbean Bauxite which is run by expatriates. The Caribbean Bauxite has ascribed vigorous and liberal regionalization program, which since World War II had produced 18 Barracanians at mid-management level. We think that when Rennalls joined Caribbean Bauxite he wanted more Barracanians to take up management level position in the company and reduced the number of expatriates.

PROBLEM STATEMENT

“THERE IS A COMMUNICATION PROBLEM WHEN PEOPLE FROM DIFFERENT CULTURES AND BACKGROUNDS DO NOT TAKE DIVERSITY INTO CONSIDERATION”

3. ALTERNATIVES STRATEGIES

1. Create awareness, knowledge and training of cultural diversity among the expatriates and Barracanians people.

The company should create and give information on cultural awareness, knowledge and training that allows the expatriates and Barracanians alike to see the entire picture and improves the quality of respect, trust and work outcomes. This cultural diversity dimensions should cover the information on race, education, age, thinking style, economic status, work experience, family status and values. The information may help bring together all the expatriates and the Barracanians to the organization so that they will appreciate each other cultural value. Respecting individual differences in the organizations can contribute cooperation, trust and respect for each
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