preview

Case Study Sick Leave

Decent Essays
Open Document

Sick Leave In case study 8 Sick Leave, and the cross-culture communication is a dilemma because of the differences in work ethics between an employee from the United States working in Japan, and what is expected by the supervisor in Japan. The difference is the fact that Kelly, the Canadian employee, is highly educated in the field of management, and wants to follow employment rules and regulations to the best of her ability, within both her norm as well as what is written in her current employment.. On the other hand, the Supervisor in Japan, Mr. Higashi, he wishes to hold to the loyalty to the company and what is the culture norm, rather than what is in line with Japanese employment rules and regulations. With this scenario the conflict …show more content…

Higashi and Kelly. With Mr. Higashi the intangible factor would be his work and cultural ethics when it comes to work. The Japanese are hardworking and very loyal as they tend to stay with one employer for long time and choose not to use their earned vacation time no matter what employment regulations state. Additionally, when a Japanese employee is sick, they use paid time off rather than sick leave, and this has become the norm broadly across the culture.
With Kelly, the tangible factor is the fact that she became ill and appropriately notified her supervisor, then expected and wanted to use sick time, as employee regulations clearly outline. This falls within her norm as she learned in the U.S./Canadian as she received her management degree from the Canadian University.
When dealing with tangible or intangible factors such as in this scenario, while both are important the tangible factors are more important because such as Kelly working through the JET program, written regulations and employment laws are very important to follow. If they are not, the program may be doomed to fail over time because is regulations are not followed, there could be a strong decline of U.S. / Canadian involvement with

Get Access