Case Study: Sussex Healthcare

I work for the City Health Care Partnership within the Primary Care Medical Services, I work for 4 different GP practices as the Data Quality Manager but main base been at Kingston Medical Centre in the Central appointments team, at Kingston Medical Centre we have 4 full time GP’s, 3 Nurses, 2 Health Care Assistants, 7 Receptionists, 2 Admin members based in the Central appointments

The importance of continually providing knowledge and practice is to keep up with the constant changes that are happening all the time. Globalisation and technology have made changes in health and social care at a rapid rate. There has been a significant change in the way that care is being experienced and there are higher expectations in the quality of care. A more personal approach is required and accessibility to training resources ensures that we can all be the best in our job roles and in line with legal requirements. There are opportunities available now, thanks to technology advancements, to share responsibilities across the board, we have better access to other partnerships,

A review by the department health following the winterbourne hospital scandal highlighted significant levels of abuse and poor care. A range of agencies failed to provide quality care from the operating company to commissioners and health regulators.(Department of Health,2012) Patients were reported to be slapped punched and restrained unlawfully for long periods. An emphasis on how poor quality care was delivered by the hospital included several patients suffering from dental problems(poor mouthcare), constipation and the giving of both antipsychotic and antidepressant drugs without a proper prescribing policy in place( HM Government,2012).Both the police and the emergency department encountered a significant number of patients from the winterbourne Hospital

Healthcare workers are in high demand. Healthcare workers are the people that take personal care of patients and help make a great difference in their life. Sussex Healthcare is now hiring people that are interested in starting a healthcare career or experienced workers that are simply interested in working for a well respected organization that provides plenty of opportunities for kind, caring, and industrious individuals to join the healthcare industry. Sussex Healthcare is located in Sussex, UK. The organization operates a group of care homes in the community. Their specialty is providing health care services to elderly patients, dementia patients, patients with physical handicaps, patients with mental disabilities, and more.

Service improvement is arguably one of the most important challenges facing the National Health Service (NHS) today, as both patients and service users search for a ‘good quality’ service, and expect services to be both efficient and effectual. All staff within the health service need to be educated and competent in their roles, in order to be able to offer a service that is beneficial to the patients that make use of it.

working outside of hospitals, so as care shifts into a community based setting, there is a strong

Twin Cities Community Hospital is located in Templeton, CA. At Twin Cities, they always make time for their Retail Rally every day. Mary Shalhoub, the director, focuses a lot on staff engagement, she set up a game for the staff during their retail rally, and share yesterday sales and ask for predictions, the closest one to the prediction, gets something from the café. During retail she allows the staff to sample the specials, doing this allows the staff to have personal insight on each special to help inform the guest.

The Veterans Administration Medical Center (VA) hospital system has been in the national headlines for many years. This has generally not been in a positive way. Many issues have tarnished the reputation of the VA system including, in the distant past questions on sterilization issues reportedly resulting in veterans contracting Hepatitis C from a colonoscope (Tasker, 2011), to more current issues with access and timeliness of care for veterans ("Memo shows VA gaming appointments system to hide wait times", 2014; "Nearly 100 patients died waiting for care from los angeles VA", 2017). Our local Veterans Administration Medical Center is no different and has recently been in the spotlight for

This opportunity has helped me to become equipped with many people skills as well as being able to make decisions quickly in demanding situations. These skills are important in the nursing environment as it will be necessary to use this strength to communicate successfully with other health professionals to determine what level of care is best for a patient. In order to support my knowledge and practical skills in preparation for university I will be taking up work experience at Grays Court Community Hospital for two weeks in January. During my work experience I will have the opportunity to work in either the general rehabilitation or stoke unit where I will be shadowing the medical teams closely. Observe, carry out or assist with some of the duties undertaken by nurses. I am excited to develop my skills and prepare me for what is to come in my future learning in the profession. I also worked at Boots the Chemist and pharmacy which helped me communicate with different age groups that have been excellent for my interpersonal skills. I see myself using my skills to improve the quality of people’s lives through

While attending college, I took part in the 'Kissing It Better' program. I visited elderly dementia patients at Manchester Royal Infirmary and provided them with companionship. This is what inspired me to want to become a nurse. Enthusiasm and interest in this subject erupted as I saw it as a golden opportunity to have a positive impact on other people’s lives. I have always had a desire to help other people in one way or other, whether they are friends and family or complete strangers. My passion has always been present, but became stronger when I saw first-hand how health care professionals helped myself and my family. During this work experience, I improved my knowledge and skills of care and communication. I listened to the patients and spoke to them based on their needs and personal interests. I also displayed courage while carrying out these visits, speaking to the staff members when concerned about the patients. These visits were carried out

According to Bleier (2014), managers at more than a dozen Veteran Affairs (VA) facilities lied about scheduling appointments and 93 VA facilities across the country are being investigated for not doing what is expected in health care. Officials at 42 of the 93 facilities engaged in manipulation of scheduling. However, 19 of the same facilities cancelled appointments and then rescheduled for the same day to meet on time performance goals. The required electronic waiting lists were failed by 16 facilities. Phoenix VA hospital falsified waiting list while their supervisors looked the other way or even directed this action to be conducted, resulting in chronic delays for veterans seeking care. In addition, 14 out of 17 patients received

Having an increase in medication errors is evidence that change is needed. Patient safety takes priority in the care of a patient. Safety is part of Maslow’s Hierarchy of Needs. If safety of a patient isn’t met first, the patient can have poor outcomes during their recovery. Patients experiencing adverse reactions from medication errors not only affects their safety, but can become a financial burden on them. If a patient has an adverse reaction that affects their health/illness, they may need to stay hospitalized longer, increasing their hospitalization cost. Increase in medication errors is never a good situation, but in order to decrease the errors, Sarah must implement change. Change will help improve

A Canadian hospital specializing in hernia operations is considering whether and how to expand the reach of its seraices,

This revealed the varied responsibilities that a doctor can face on a single working day. During a lecture on Medical Ethics, I learnt about the controversy of the biomedical model, given that psychosocial factors such as stress and depression can actually contribute to heart disease. Volunteering weekly at Aston House care home, I enjoy listening to and learning from the residents' individual life stories, while working in a team with other volunteers to develop ideas of arts and crafts activities to stimulate them. This role has helped me challenge myself and develop qualities such as teamwork, patience, empathy and effective communication. Operating the till at a Thames Hospice charity shop on busy days has enabled me to work accurately under pressure, while striving to treat each customer based on their individual needs and interests. Keen to gain an insight into patient care in a clinical setting, I recently attended a training day at Hillingdon Hospital, and will soon begin my role as a ward-based patient

The healthcare employees are fundamental part of medical and clinical service these days. They are responsible for prevention, diagnosis, treatment and rehabilitation of patients. Therefore, it is crucial to provide them with an appropriate training and professional development plan which will help to improve the service offered to patients. Modernising Scientific Careers (MSC) is a UK-wide initiative which was established in 2008 by the Department of Health (DH) led by the Chief Scientific Officer (CSO) to address education and training needs to the whole healthcare workforce in the National Health Service (NHS) and associated bodies (MSC: The facts, 2013). Before MSC programme has been established healthcare science