Case Study: The Aftermath of Economic Crisis

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Case study 1. The setting The banking sector is faced with increasing challenges as the modern day society evolves. In the aftermath of the economic crisis, the population came to become more demanding of the banking sector. In other words, the various categories of stakeholders such as customers, employees, business partners, the public and so on became more vocal and forwarded more demands. The new challenges of the banking sector refer to the operation in a means in which they create benefits for the overall wellbeing of the communities in which they operate. Aside from stakeholder requirements, the internal environment of banking institutions is also changing due to the changing features in the modern day society. As the population reveals decreasing trust and the banks reveal lower access to funds, they are forced to reshape their internal affairs in order to make them more efficient. Examples of some common measures taken include restructuring and downsizing, elimination of operational redundancies or the cost cutting across various departments. The Chase Manhattan Bank in New York is currently in such a position in which it has to reshape its internal environment in order to become more efficient. Like most other players in the banking sector, the Chase Manhattan Bank is impacted by the crisis and the emergent needs of the stakeholders, and has to restructure itself from the inside in order to become more powerful. 2. The issues at the Chase Manhattan Bank
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