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Case Study : The Arrival Of Our New CTO

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The Arrival of our New CTO Around the end of July, Ximena comes to us and asks if we would be alright with moving to the sales room. We did not mind, but we asked why we had to move and that is when she told us Phone2Action’s new CTO would be starting in a few days and they want him across from Andy, The Vice President of Product and in front of the Engineers. Which was exactly where we were located. We made the move without a fuss and eventually Charleston, my new boss showed up. Ximena hosted a breakfast meet and greet where Charleston introduced himself to everyone at the company. After that day I did not see much of Charleston for a while. I was focused on my project as it was coming along nicely. Charleston moved quickly and …show more content…

Each team was given “buckets” a list of Jira tickets that addressed final bugs and tasks that the Engineering team still needed to address. After the ticket was completed it was the Engineers job who took the ticket to refactor the code surrounding that bug or task. Some tickets were kill tickets, features that exist on the platform that were no longer used that should be removed entirely. Everyone’s job was the same besides the Engineer that was rotated out to assist the Customer Service team, but besides that I felt like part of the team during this time which ultimately would end my summer at Phone2Action. When you completed a ticket, your code still needed to be tested and reviewed. Since Luke was always so busy, I started requesting code reviews from whoever was available. Even when I made a mistake the other Engineers helped me learn without doing any work for me. We got through the war room tickets extremely fast and the rest of the allocated weeks was spent refactoring by the main Engineers. Leaving me to pick up my biggest ticket. John Kelly's review of my code in GitHub Yumi approving my code and merging it into the development branch Grant, our graphic designer got the final say on how minor visuals on the platform looked and felt, and he had a pretty good eye for it. He saw I previously worked on a ticket fixing a bug with images not deleting when told and asked for my help. Since I had experience with the code

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