Lesson 4 Case Study
The Fast-Food Franchise
Dibish Purkoti
International American University
MGT620 Operations Management &Supply Chain
Rabindra Silwal
March 30, 2015
The Fast-Food Franchise
Introduction
The case explains there is one fast food franchise operating in a medium-sized metropolitan area. The owner of that particular fast food franchise holds the right to operate that fast food restaurant in that particular metropolitan area. There is only single outlet of that fast food franchise which is currently operating and is very popular as well. Since there is only one outlet and is very popular there are often customers who wait to get service from that fast food. Hence considering this problem and keeping in mind and realizing the shortage of the fast food outlet, its owner is now thinking to add one or more outlet to that running outlet. So, before owner actually derives to final decision whether to add extra outlet or not. He should investigate various factors and should also consider various tradeoffs in opening one additional site compared to opening several additional sites. This is briefly analyzed as follows.
Key factors owner should investigate before making a final decision
Opening a new outlet is very crucial in terms of its direct connection with the cost and revenue that it provides in return. We often see and know
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A systematic ergonomics improvement process removes risk factors that lead to muscle and skeleton related injuries and allows for improved human performance and productivity. So, ergonomics at workplace provides benefits like reduction in the cost, improved quality, improved productivity, proper and improved employee engagement in the work and creation of safety culture in a workplace. Hence ergonomics at that particular work place should be investigated before adding an extra
The purpose of the current report is to analyze the franchise business expansion in context to Australian company that is Telstra. In spite of being one of the largest telecommunication sector in Australia, the company is having problem in expanding their business in international market. However, the company is able to manage their business effectively and significant market share. Therefore, there is better opportunity to expand their business in global scenario. The study also focused on discussing agency theory that would be useful for the company in long run. On the other hand, the SWOT analysis has been done that would be effective in overcoming the issues and engage best opportunity. Moreover, legal policies have been outlined and lastly recommendation has been provided that would be beneficial for Telstra in long run.
In the Fast Food Industry research task, I did an extensive comparative study on McDonalds and Burger King. Paying special attention to Marketing and Social Responsibility areas, I then came to a conclusion of which Fast Food franchise is more successful and made recommendations for the “unsuccessful” company on how they can improve on their current business model.
3. The company needs to invest in ergonomically correct and up to date equipment that will minimize the possibility of employees getting hurt. Ergonomically correct equipment is more comfortable to operate and will cause the employees less fatigue and this will result in more pride in their work increasing production in the end.
Franchising is simply treated as for expanding a business and distributing goods and services through a contract based relationship. In franchising, franchisors [whose business is handed over to a third party to manage, and with its trademark] not only specify the products and services that will be provided by the franchisees [a person or company who is given authority to do business under the trademark and trade name by the franchisor], but also provide them with an operating system, brand and support.
In the 2010 census, the United States population of seniors, or those over the age of 65 was 35 million. This number is expected to grow to 70 million by the year 2030. With children moving far away from their parents, providing assistance may be difficult, which is why senior care franchises are one of the best business investment opportunities right now.
McDonalds was first incorporated in the year 1955 in USA with a single restaurant. Currently, McDonald has transformed to be the biggest and the fastest growing in the industry of fast food services (Employee handbook, 18). The corporation sales are now at a staggering $30 billion an year contributed by the 21,000 stores that are located across 101 different nations around the world. The success of the corporation has been as a result of a great contribution by the company’s management where there has been application of new ideas to give the corporation an upper edge in the market. On analysis of the company’s blueprints, a projection has been made where the corporation
Ergonomics is the study of how efficient a person can be given their working environment. “Ergonomics for
...................................................10 Alternative 3 – Review Existing Locations..........................................................................................11 Alternative 4 – Expansion through Franchise Operations.....................................................................11 Alternative 5 – Expand Catering Segment ...........................................................................................12 Recommendations and Action Plans .......................................................................................................12 Recommendations ..............................................................................................................................12 Action Plans .......................................................................................................................................13 Contingency Plan ...................................................................................................................................14 Attachments ...........................................................................................................................................15 Exhibit 1.............................................................................................................................................15 Exhibit 2.............................................................................................................................................16
From the report presented at the end of the first contract signed, the conclusions ware clear, one of the most important was the confusion, that exists in restaurants, on the area of operation management, as they grow from a few stores to multiple stores (no standards and coordination throughout), combine with a lack of an organizational structure, able to lead the company to success with clear direction and professional support. To solve operational problems is extremely easy to do, the difficult job is to take a family own business to a professional one. This means; with new funding or without funding it is completely irrelevant, if the status quo of doing business remain and no changes take effect to confront the new reality, the question
Step 4 (Wrist Twist) was scored as a +1 because minimal twisting action were required. For step 5, the precious scores were plotted in Table A of the RULA guide which resulted in an overall score of 4. Step 6 and step 7 both resulted in a +1 score due to the repetitiveness of the process and the weight of the objects handled by the employee. Step 8 consisted of adding the values of steps 5-7 (4+1+1 respectively) to indicate an overall wrist/arm score of 6. Step 9 (Neck Position) resulted in a +2 because the employee’s neck primarily stayed within the 0-20 degree range. Step 10 (Trunk Position) in a +3 because the individual was bent forward at a 20-60 degree angle. Step 11 (Legs) resulted in a +1 because the employee’s legs were stable and supported. Using Table B (Trunk Posture Score) resulted in a score of 4 for step 12. Steps 13 and 14 both resulted in a +1 score because the of the weight of the objects handled and number of repetitive tasks. Step 15 indicated a final score of 6 for the neck, trunk and legs. Plotting the final scores while using Table C of the RULA guide resulted in a final score of 7. This result indicates that major ergonomics risk factors were prevalent at this workstation and significant engineering and administrative controls are needed. (Stack, Ostrom, & Wilhelmsen, 2016)
Our team has been instructed to help advise on a business case involving a restaurant, The Mongolian Grill. It’s owner, John Butkus, is contemplating renovations, in hopes of adding capacity and increasing revenue. There are several scenarios that are available to him. One option is to add an extra food bar. The second option is to move the location of the cooking area. He can also implement both options, if he so chooses. Our team has done the appropriate financial calculations, as well as qualitative considerations.
OSHA is the most appropriate agency to examine musculoskeletal disorders (MSD). OSHA has issued a standard developed by workers to reduce the risk of employee exposure to ergonomic health hazard. The purpose of the ergonomics standard is to reduce risk factors associated with musculoskeletal disorders (MSD). This includes fatigue muscles, bad posture, and repeated tasks. The principle behind ergonomic is to design workstations that adjust to fit the workers; rotate employees between jobs with similar responsibility can reduce MSD.
In order to conduct a feasibility analysis you must judge if the present team of management has the necessary features a successful business requires. It is critical to take note of the behaviors that exist within the team and owners in order to create a similar team once the new owner is recruiting employees. Another option would be to not even change the staff. If possible, maintaining the existing staff that had already proved to be successful would make for a very smooth transition (Reilly & Millikin, 1996). Analysis of the restaurant market is also needed in order to keep up with modern business and to meet the needs of their
What is ergonomics? Ergonomics is the science of fitting the job to the worker. When there is a mismatch between the physical requirements of the job and the physical capacity of the worker, work-related musculoskeletal disorders can result. Workers who must repeat the same motion throughout their workday, work in an awkward position use a great deal of force to perform, repeatedly lift heavy objects or face a combination of these risk factors are most likely to develop work-related musculoskeletal disorders.
Specialty Food and Beverage company (SF), which founded in 2004 in Denmark, mainly covers foods and beverage, restaurants and hotel area. Recent years, the company had faced several problems which lead SF to an embarrassing situation. This assignment will introduce SF’s current issues, analyze the decision and then discuss the solution way which chose by SF’s high level management team.