Case Study : Value At H & H Financial Services, Llc. Mba 613 Organizational Behavior

2805 Words Jun 24th, 2015 12 Pages
Case Study
—Adding Value at H & H Financial Services, LLC
MBA 613 Organizational Behavior
Guangbin Cai

Abstract
This case is about adding value to the work environment and the work flows of a business. Even though it is about a small but growing financial institute; but the situations presented in this case are sometime pretty common in different kinds of organizations that affect their work environments and the flows of work. Solving the latent issues of this organization will not only add value to its work practices but they will function as guidelines for all the other organizations that are going through similar kinds of situations. Adding Value at H & H Financial Services, LLC
Summary of the case
H & H Financial Services, LLC is a small but growing business organization specializing in financial, insurance, estate and retirement planning. The firm was founded in 1997 by Mr. Christopher Blake who had had more than 20 years of experience in the arena of financial planning and insurance. Mr. Blake opened this firm as a “One - Man” operation but soon became overwhelmed by the need of extensive paperwork and other official procedures that he could not wrap his head around. As a result, he hired a part - time assistant who would help with these side works and support activities while he would concentrate more on dealing with the clients in coming out with the best financial solutions for them according to their needs. But with the increased client base; the…

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