Case Study a-2: A.T. Kearney

One method for managing change in an organization is to be prepared through constant evaluation of the company. The management team needs to continually evaluate sales data, changes in the marketplace and activity by the competition to be able to anticipate change. When a company can see change coming as a result

Opportunities usually emerge from changes; therefore you need to pay attention to what could possibly change in the near future and how your company could benefit from that. This is where the marketing team comes in. It’s their job to plan for this type of thing and to keep the company ahead of the game.

Up until this point, Third Star Financial Services has operated via a succession of mergers and acquisitions where systems were inherited but never integrated into the network. Its data management has been virtually non-existent and entirely ineffective. Evidence of this can be found in the absence of an enterprise-wide data management solution and the presence of several disparate systems operating independently with no measurable benefit to the company. Due to a lack of actionable data, management makes decisions based on instinct rather than through analysis. A direct consequence of this is a steadily declining market share and loss of high-level employees to competing companies. Fortunately, this discrepancy has been identified and Third Star executives have established the new goal of modernizing and streamlining operations. Using concepts outlined by the Data Management Association (DAMA), this proposed enterprise architecture will allow Third Star to transform their data from a liability to an asset.

Next, you need to develop a vision and strategy for your team. This will involve determining the idealized, expected state of affairs after the change is implemented. Because change can be confusing this will help give a since of organization.

In today’s highly competitive market, the continuous changes that are occurring in the social, politic and economic environment create serious challenges in the corporate world. Corporations cannot afford to do business as usual if they want to remain in the game and be successful. In order to achieve their goals and objectives, they need to evolve, adapt, learn and apply different new strategies that will help them secure long-run success and performance. Among those strategies, we are going to discuss ten of them and their advantages in connection with corporation’s goals and objectives.

Another change could be mergers and take-overs which can sometimes leave employees feeling uncertain about their future with the company, loss of trust and experience staff leaving.

Due to the “centralized management of systems development” from the San Antonio office, the data systems support the “single USAA customer image,” and information is treated confidentially as the chief source of the organization[4]. USAA has decided to develop its IT infrastructure to better answer the demands of its members. By the 1980’s the company’s many divisions had started developing their own systems. McDermott saw the need to create an Information Services Division to integrate all the company’s systems and member information. His new vision of USAA is that the company is so integrated that members lose something of value when they go to a competitor”[5].

A T Kearney was acquired by Electronic Data Systems (EDS) just over a year ago. Many consultants were concern about the ability about this 2 very different organizations, with different skill setsand cultures, to work together in blending their services into a broad, seamless

That successor would enter a new period of change at the company filled with competitive challenges in the marketplace.

Changing situations throughout the world affect all organizations in business today. Therefore, most organizations acknowledge the need to experience change and transformation in order to survive. The key challenges companies face are due to the advancements in technology, the social environment caused by globalization, the pace of competition, and the demands regarding customer expectations. It is difficult to overcome the obstacles involved with change despite all the articles, books, and publications devoted to the topic. People are naturally resistant to fundamental changes and often intimidated by the process; the old traditional patterns and methods are no longer effective.

allowing us to win new customers in the region. We look forward to a strong relationship

Change is always difficult, whether it be good or bad, it is difficult so providing extra support and guidance throughout the process.

Their extensive research in market trends enables them to keep a step ahead of its competitors by constantly expanding to meet consumer needs.

I realized there are several steps an Organization Developer must consider in order for a company to have a successful outcome when they go through a transition. The OD must be able to identify several different components to produce a positive outcome. For instance, the OD must identify what needs to change with the company and communicate the problem in a clear and concise manner. It is also important to put together a team that can help with the process to ensure that everything goes accordingly. Also, if additional training is necessary then that must be factored in for others to understand the different aspects of someone else’s job. Employees must also understand why the change was necessary; therefore, the OD must be the one to convey that message in order for employees to understand the process of reorganizing. Once employees understand why the change is taking place, they must understand the new plans and goals

Overall, the story of this company since inception has been positive as the company continued to expand its network by providing unique solutions to its members (Parker et al, 2009).