Case Study of Federal Express Logistics Management

6981 Words Jan 9th, 2011 28 Pages
A detailed case study of Federal Express Logistics Management

Submitted to:Meenakshi Negi | Submitted by:Chandan SinhaCharu SinghGagandeep KaurGaurav Sharma |

FedEx is a supply chain company. We are very cognizant of trying to make our customers' supply chain more efficient. But, at the same time, we became very focused on our internal supply chain."
- Edith Kelly-Green, Vice President and Chief Sourcing Officer, FedEx Corporation.
"FedEx's Supply Chain Services represents the best of the best and the organization has set an example ... for other companies to follow."
- Bo Anderson, Executive in Charge of Worldwide Purchasing, GM

1. | Introduction | | | | | | | | | | | | | | | | | | | | | | |

Introduction
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A new subsidiary called FedEx Corporate Services was formed to centralize the sales, marketing, customer service for all of the subsidiaries. In February 2000, FedEx acquired Tower Group International, an international logistics company. FedEx also acquired WorldTariff, a customs duty and tax information company, TowerGroup and WorldTariff were re-branded to form FedEx Trade Networks.
FedEx Corp. acquired privately held Kinko's Inc. in February 2004 and rebranded it FedEx Kinko's. The acquisition was made to expand FedEx retail access to the general public. After the acquisition, all FedEx Kinko's locations exclusively offered only FedEx shipping In June 2008, FedEx announced that they would be dropping the Kinko's name from their ship centers, with FedEx Kinko's changing to FedEx Office
In September 2004, FedEx acquired Parcel Direct, a parcel consolidator, and re-branded it FedEx SmartPost
In December 2007, the Internal Revenue Service of the United States 'tentatively decided' that FedEx Ground Division might be facing a tax liability of $319 million for 2002, due to misclassification of its operatives as independent contractors. Reversing a 1994 decision which allowed FedEx to classify its operatives that own their own vehicles, the IRS is auditing the years 2003 to 2006, with a view to assessing whether similar misclassification of operatives has taken place. FedEx denies that any irregularities in classification have taken place, but