Case Study on Human Behavior in the Organization of Northgate Arinso Philippines Inc.

2147 Words Sep 21st, 2013 9 Pages
Pamantasan ng Lungsod ng Maynila
(University of the City of Manila)
Intramuros, Manila

Northgate Arinso Philippines Inc.
Submitted to the Faculty of Graduate School of Management
Pamantasan ng Lungsod ng Maynila

In Partial Requirement of the Subject
Human Behavior in Organization


Melvin A. Irabon
August, 2013
CASE STUDY ON THE HUMAN ORGANIZATIONAL BEHAVIOR OF Nothgate Arinso Philippines Inc. I. Description of the Organization A. Nature

Northgate Arinso (NGA) is a leading global Human Resources software & services provider offering innovative HR business solutions to employers of all sizes, including Global Fortune 500 companies and many Public Sector organizations.
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B. Brief History
Northgate Arinso was formed through a merger of Northgate Information Solutions, a UK-based provider of software, IT services, and HRO solutions and ARINSO, a Netherlands-based HR services provider last May 1, 2007. It began operating in Europe then expanded in America and Asia. Here are some interesting facts about NGA through time: * Ranked as market leader in Multi-Process HR Outsourcing by Everest Research, in 2011 * Rated "strong positive" in HR Outsourcing by Gartner in 2011 * Positioned as "leader in the comprehensive HR BPO marketplace" by IDC in 2011 * On February 19, 2010, NorthgateArinso completed the acquisition of Neller, an Australia-based HR & payroll software provider * On March 4, 2010, NorthgateArinso acquired the HRM division of Convergys

C. Vision and Objectives

Vision NGA’s vision is simple: they want to be the trusted partner of HR decision makers, by improving HR service delivery through smarter processes and more efficient technologies.

Realizing the Vision HR is a headline issue in the media and omnipresent in society. Topics like globalization, the war on talent, demographic changes, compliance and governance impact companies’ strategies. HR Executives need to respond to these challenges by increasing the value HR contributes to the business whilst reducing the

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