Case from Chapter 3: Rick’s New Job

It is relatively easy for us to visualize the technical skill of the surgeon, the musician, the accountant, or the engineer when each is performing his own special function. Technical skill involves specialized knowledge, analytical ability within that specialty, and facility in the use of the tools and techniques of the specific discipline. An office environment has many kinds of equipment and property that an assistant uses or manages. He orders office supplies and repairs to equipment to keep the office well-equipped and stocked for the staff.

To be efficient and effective in management, certain tasks must be performed by all managers. Managers must be able to plan, organize, lead, and control. Manager’s tasks are important no matter the level of the manager. Managers must be able to use and improve these skills depending on their position within the organization.

Training and Development is imperative to the organization’s progress. Training helps addressing employee weaknesses and builds a reliable and skilled workforce. This will improve the employees’ performance and boost their self confidence, and innovation. By acquiring the needed knowledge and skills, employees can perform more efficiently and increase the overall productivity of the organization.

Managers need to be able to plan ahead and to set objectives and co-ordinate the work force, delegate

Management skills can be learned and developed. Management skills involve the importance of reflecting and adapting your practice. Sometimes the most difficult person to manage may be yourself. Learning to understand yourself as a manager can help you become a reflective person who is capable of adapting and improving their

Creating a strong and robust training program for the employees is essential to the success of the company. Training must be available for all employees through various delivery methods in order to meet the different learning styles and employee availability. In-person training will be provided with a certified facilitator along with a human resource representative. Materials will be provided in the form of training booklet available in print and electronic format. On-demand videos will be made available through the company portal. All training materials must be a part of new-employee orientation. Print media and on-demand videos must be maintained and updated in order to provide a refresher course to current employees.

He was overwhelmed by his terrible situation having to grow up fast and be responsible of paying bills, household chores, raising children alone and sadly becoming ill. In addition to this I believe Rick was not alone since there were people around him who went through the same situation or worse which unfortunately still happens to this date. Personally as of my opinion Kristoff argues that having an “opportunity” in life is not equally among all individuals because not everyone is raised the same, others come from great family values or simply have better luck in life compared to the less unfortunate individuals. The author as well mentions that some individuals grow up in a “socially rigid hierarchies that our ancestors fled, the kind of society in which your outcome is largely determined by your beginning”. I agree with this argument because it all depends on the society, environment and how they have been raised in their early life. Sometimes barriers tend to show up and deviate a person from reaching their goal and success, which limits the opportunities in this land. As finishing reading this article Kristoff mentioned good points to support his article and show how the land of opportunity is

“In order to develop required human resource competencies, organizational leaders need to align the selection, training, development, and removal of employees with the behavioral requirements of the desired change” (Spector, 2010, p. 102). Having a focus on training can be an important part of helping employees understand how their competitive environment is changing. Along with the importance of changing their behaviors.

These skills are important in the workplace. Developing information, analyzing data, evaluating facts, perspectives, and formulating support point of view and conclusions. Conceptual skills involve the ability to critically analyze. Having the ability to come with a strategy to reduce patient complaints about food service. Interpersonal skills are those that a manager communicates with and work well with other individuals. A manager who communicates with subordinates and a manager counsels an employee. Technical skills reflect the ability to perform a specific work task. Manager designs and implements modification to a computer-based staffing model. All of the above will help me develop my soft

Coach Gelwix had the team go read and play with kids at the nearby hospital. Rick didn’t enjoy that very much. The movie did a great job of showing what a coach has to do with their team. Coach’s need to give their kids responsibility and that is what this one did. Coach Gelwix ended up training Rick to be a young man.

In many of his leadership roles there was no monetary gains to be had. While he was serving as the president of the season ticket advisory board, he was influential in many changes and lead with integrity. When I asked him about servant leadership he said that leading with a servant’s attitude is the most effective way that a leader can lead. He said that a commitment to servant leadership pays off in the long run even when immediate impact can not be seen. When asked if he thought leadership developed with experience, Rick had this to say, “Yes, because the person realizes that he or she has the ability to influence behavior, which is really what leadership is.” He also said that when you mature in leadership you begin to realize how your behavior affects others and how you can get them to do what

Implementing new training programs will ensure that the personnel hired by the company are competent enough and that they can

Training and development in my opinion runs a fine line of being on the same level as employee orientation. Once an employee is trained properly during orientation, it’s important to keep that training up to date with the proper training and development. I would suggest some type of training whether a physical classroom or a computer simulated course. It’s very imperative to keep all employees up to par on their training skills. After all, the proper training helps educate technical and operational employees on how to do their jobs better. . (Kinicki, Angel & Williams, Brain K 2013.

Technical job skills, also referred to as hard skills, are specific talents and expertise an individual possesses, helping him perform a certain task or job; these skills differ from soft skills, which are character and personality traits.

Putting together an effective employee training program can be a monumental task if not planned properly. There are four steps, repeating to produce a continuously better program that is best for both employer and employee. The process steps include needs assessment, design, implementation, and evaluation. Once it is evaluated, it should then show some weakness that should begin the cycle again with needs assessment and