Case study of yellow auto company

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Case Study – Sick Leave Personality and Value based Analysis of Decisions and Issues TABLE OF CONTENTS EXECUTIVE SUMMARY ii 1. INTRODUCTION 1 2. CRITICAL DECISIONS 1 2.1 Key Decision 1 - Recruitment 1 2.2 Key Decision 2 - Contract 2 2.3 Key Decision 3 - Training 2 3. ISSUES 3 3.1 National Cultures and Values 3 3.1.1 Power Distance 4 3.1.2 Uncertainty Avoidance 4 3.1.3 Collectivism 5 3.1.4 Masculinity 5 3.1.5 Long-term Orientation 5 3.2 Personality 6 4. CONCLUSION 6 5. RECOMMENDATIONS 7 REFERENCES 8 EXECUTIVE SUMMARY Kelly and two other westerners working in Japan on the JET program had a dispute with their Japanese supervisor over sick leave. This report aims to analyze the decisions and…show more content…
This language barrier caused difficulty in communication between the Japanese employees and JET participants. In addition, Mr. Higashi had to act as an interpreter because he was the only person who could speak English. Kelly, Mark, Andrea and Suzanne were young and inexperienced, yet they were paid the same salary as Japanese supervisors in the host institution. According to Adhikari (2005) and Hofstede (1993), Japan has a unique culture in which employees’ salaries are based on seniority rather than position. It is therefore unsurprising that the Japanese employees, all worked for more than 20 years in their career, felt uncomfortable about the salary of the JET participants. 2.2 Key Decision 2 - Contract All the JET participants in the office had a standard North American contract which set out the working hours, number of vacation days and sick leave they were entitled to. However after Kelly, Mark and Suzanne fell ill, they were forced to use 2 paid vacation days rather than sick leave, which caused a serious tension between the JETs and Mr. Higashi. The strength of the contract was that it stated a set of rules for the JET participants to follow, but the weakness was that it was not rigorously written. Shaules (2008) argues that western contracts are explicit and detailed, whereas Japanese contracts can be flexible and open to interpretation. This cultural difference is reflected in the contract received by the JET participants. The
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