Casebook 2

The Tanglewood organization should focus more on acquiring talent externally. Hiring new employee’s externally allows employees to provide peak performance immediately with little to no training. (Heneman, Judge, & Kammeyer-Mueller, 2006, p. 27) When new employees bring in previous experience they are able to access current company practices and offer process improvements.

I think Tanglewood should take a serious look at how they are approaching diversity within their organization. I think they should engage community organizations that cater to women and minorities. They should also reconsider the ways in which they advertise, look into new media outlets that will give them direct access to the employees they seek. They can ensure that all employees have the same opportunity for promotion. To accomplish this they would make internal postings available to all, evaluate job requirements and allow employees to discuss their interests in career growth. Overall, I do think the goal of meeting their AAP and hiring needs within the same year is doable. It would just take some more effort than what Is currently being used.

Based on our learning from week one of our class, the purpose of this paper is to discuss the leadership perspectives manifested in both Bobby Knight and Mike Krzyzewski, coaches who have made significant marks in their field in college basketball. I hope to be able to identify the power bases both coaches rely upon, as well as whether their actions are more aligned with either a managerial role or leadership role. In addition, I hope to identify how significant the leadership traits have influenced their leadership, based on the five-factor

Tanglewood has organizational plans to staff open store associate positions on an ongoing, continuous basis. The first stage staffing plans must take into consideration is recruiting from the labor market. Tanglewood management team must clearly consider the different methods available as well as the associated cost benefits of each. This case study will provide Tanglewood with a recruitment guide for its open store associate position, describe the best targets for its recruitment, estimate the yields and costs of each method, and finally offer proposed recruiting messages. The organizational date provided was used to determine what Tanglewood’s best method for recruiting are.

Tanglewood is a retail store known all over the regions and over seas. Each region enjoys its own culture and values, which distinguishes from others. The pattern and the process of Tanglewood has to be similar, however, internal department methods will run depending on the regions culture. On page 12 of the Tanglewood case book its states that “ If you tell someone exactly what to do, you’re only getting half an employee. If your given someone the space to make their own decisions, your getting a whole person”. I encourage this philosophy to be spread and worked with among all the regions. Tanglewood like other stores has the same tools, clothing, equipment, electronics and much more. These retailers have to be engage in both over seas out sourcing and off shoring by hiring high tech and talented, sufficient employees to deal with this globally and locally that will help Tanglewood reach and exceed competitive levels among others.

Gonzalez suggest that Mr. Root has the intentions of creating negative publicity and has been in contact with the law firm with whom are taking his case. In addition his actions based upon the information provided do not represent the level of loyalty and respect for the organization that is required of persons that are wishing to be promoted to higher levels within the organization. This neither information that we are provided does not provide nor give sufficient insight to this case that should/would warrant the need for Tanglewood to change/adjust its current promotion system for employees. The most important thing to remember is that you will need to be able to justify your decision. Documentation is key and required to be in compliance with OFCCP requirements. As one of the most critical steps in the process, it is important to keep the following in mind: The best candidate for the position was chosen based on qualifications. The candidate will help to carry out Tanglewoods mission

If other regions increase their use of external hiring it would show positive effects for Tanglewood. Newly hired workers from outside the Tanglewood environment would bring with them new ideas and fresh perspectives. External hiring also will enlarge the field of applicants and allow Tanglewood to have more diversity within the organization, which as well can bring about new ideas and different views and suggestions.

• Create an exciting and rewarding place to work. Donald C. Burr, founder and CEO, believed that this strategy would produce high quality employees who would perform at a level above their competitors. For example, the

One primary source of information for immediate labor availability at Tanglewood is their internal labor market. Table 1.1 shows that Tanglewood has used internal promotions to fill many openings for the department manager, assistant store manager, and store

(#1)Currently Tanglewood uses two selections methods when hiring new employees. The first is an application. On the application, applicants provided some basic information about themselves such as contact information, their employment and education history. Once the application has been submitted the forms are reviewed by the Assistant Store Manager for Operations and HR. At that time a brief interview is conducted. If applicants make it past the initial interview they are then considered candidates. Next a more in depth interview is given and candidates are asked questions regarding their previous work history, their philosophy of customer service and teamwork. Although questions are formalized there are no keys for managers regarding what the “right” answers.

According to the text, if Tanglewood wants to achieve a full acquisition strategy then Tanglewood is going to have to acquire new talent. This seems to be the best strategy for Tanglewood because it is already evident judging from the case that there is an inconsistency in management styles between toe original stores and the newly acquired stores. The

Internal hiring is a better strategy for Tanglewood than external hiring because it allows everyone to start at the bottom as an associate and work their way up in the company. Using this strategy allows the company culture to flourish. Each employee must understand the culture of the business by starting out as an associate and learning how the company operates and about its culture. Exceptional workforce quality is a better strategy than acceptable workforce. Tanglewood’s target market is the middle to upper class. The company employs moderate pricing with a strategy of differentiation. They differentiate themselves from the competition by having a large camping and outdoor living area in each store. Having an exceptional workforce quality means hiring associates that will be excited about Tanglewood and provide excellent customer service. Having a strong customer service focus will encourage customers to repeat visits to the store, and enable the company to stand out among the competition as a customer’s favorite place to shop.

This method will help them find and appreciate possibilities together for pursuing enduring resolutions that will positively impact communities, future generations and the company. It will also ensure that both the company and the communities will always understand each other 's interests, issues, needs and concerns. Also, they support programs and institutions that contribute to building an educated and engaged workforce7. This enriches the individual’s skills and also provides skilled workforce for the company as they will be operating in a knowledge and skill rich environment.

Staffing will be tailored to the specific needs of the client. We provide a sound approach, intelligent selection, management commitment, and good planning leadership to enable firms to achieve their strategic objectives within a logical and reasonable framework to minimize staffing issues. We help provide the human attributes that can enable an organization to flourish and maintain sustainability in an uncertain world.

Tangle wood should strive for an exceptional workforce. Especially since the company values its customer service it is necessary to select great employees. So that Tanglewood can keep the market advantage over competitors.