3.4 Farmer’s satisfaction with extension services
This study used five point Likert scale to measure client satisfaction. As very few responses were recorded in very dissatisfied category so this category is merged with dissatisfied category. Slightly more than two third of the farmers are either satisfied (71.1%) or very satisfied (5%) with the content of extension service (Figure 1). Farmer satisfaction is highest with agent’s behavior where 16% farmers are very satisfied and 65.1% satisfied. On the contrary little less than half of the respondents were either dissatisfied (11.3%) or in no opinion (32.4 %) category with extension service method. Overall satisfaction percentage shows that a little more than half of the respondents are either satisfied (46.5%) or very satisfied (6.9%) with extension service leaving a little less than half (46.5%) in no opinion and dissatisfied category. These findings echoes findings of another study by Akanda & Rokunuzzaman (2012) in Northern Bangladesh on 160 respondents, where 46.9% farmers were found satisfied to moderately satisfied in terms of getting agricultural information.
3.5 Factors affecting client satisfaction with extension service
Tabulation of OLM results revealed that among all the selected variables education, type of contact, farming experience and use of communication media had significant affect on farmers’ satisfaction with contents. However education and farming experience had negative effect i.e. satisfaction
To verify the first indicator, a survey will be used. Surveys can gather large amounts of data, and can be administered through mail, e-mail, or face-to-face. As this survey is in the process of being developed, it is essential that the survey undergoes testing to ensure the survey is measuring what it needs to measure. A method that will be utilised will be a survey with a rating scale used as the tool to measure service user satisfaction. The Likert scale is commonly used to measure a person’s attitudes or behaviours, using answer choice that ranges from one end to another (Kuma-Tan et al. 2007, p. 550) (appendix 1). A Likert scale survey can identify the different levels of the service user’s opinions about the staff’s cultural competence (Mellor & Moore 2014, p. 369). The survey will indicate the service user’s satisfaction, identify if further training is required, and improvements.
However, the concept of rural markets, in India, is still evolving and possesses like any other sector its own set of opportunities and challenges. The primary objective of this study will be understanding
The table 8 demonstrated how was the delivery of service by AFRICEL-TEMPO to his customers which came out with a conclusion that 36.5% of customers preferred the delivery of services as fairly good, the rest 32.6% of the respondents said that the delivery of service was good, 13.5% of the respondents said that the delivery of service by AFRICEL-TEMPO was excellent, 13.9% of respondents said that it was fair and 3.5% of the respondents said that it was poor.
The evaluation will consist of a comparison of the member data collected from the three years prior to the expansion as well as data collected six months and one year after the first harvest. Data from before the expansion will be compared to data after the expansion to see if we are indeed able to help more people. All member data on record will be analyzed to determine the impact the expansion had over membership numbers. We will also look to see if the percentage of low or no income members has increased. Harvest data will be collected from the two years prior to the expansion and for the first year after the first harvest post expansion. The weight of each harvest as well as crop type will be used to determine the actual increase in crop yield of the new farming techniques compared to traditional farming
on agriculture, stresses on food self-sufficiency and employment to the rural people as the top priorities. Nevertheless, this food self-sufficiency is under strong constraints and handicaps, particularly from the massive rural population growth which consequently leading to illiteracy, ignorance, and backwardness. Besides, alarming also leading to land under cultivation is not only diminishing but also gets further fragmented, ecology degraded, infrastructural facilities do not match with the growth of rural population. This problem has been aggravated mainly by demographic pressure which leads to a large number of very small fields of the country and poor infrastructure facilities like water, electricity, transport, educational institutions, communication, health, warehousing etc. Unless these problems are strategically attended and pragmatic efforts are initiated, India, can’t flourish its rural areas and communities. Keeping these in view, the present paper tries to identify the impediments in implementing rural development programmes and pragmatic efforts to overcome them for ensuring equitable and sustainable development in rural
This article will provide information of what being a farmer is, what is needed to become one, a common routine and some positive and negative facts of this profession.
There were only two weeks to collect the data. The time was no sufficient enough to gather large sample size. So, in future data should be collected through one month and sample size needs to be larger to clarify the problems. It was not feasible to make sure that sampling method would be convenient. Therefore, the data might not be representative of the entire population. In the questionnaire, for the last question the respondents were asked to number the choices which would make the car parking service more appealing to customers. Some of the respondents could not answer the question properly in the Qualtrics and as a result, some data were missing. So, the question needs to be made as Likert scale. Then the respondents could answer the question easily. In addition, more information is needed to find out the factors of dissatisfaction. Thus, in future couple of more questions needs to be introduced to gain better
The world of commercial farming is like a bureaucracy, the individual farms in the United States are being controlled by organizations and industries that provide products for profitability. The escalation of the US agriculture has been stimulated by a partnership of farming industry within multinational corporations and the bureaucrats within the agricultural sector. Their ambitions, interests, and goals have shaped the course of the agricultural development. Furthermore, it has been the strategies of industrialists, researchers, and bureaucrats that have directed the development and mechanization of the farms (Casey et al., 2015). They have also promoted the supposed efficacy at the cost of public, actual efficiency, and amount of the cost of the quality
This article will provide information of what being a farmer is, what is needed to become one, a common routine and some positive and negative facts of this profession.
Performance of current products/services of your selected client. What is the attitude of customers towards the client’s product/service?
Blossoms Garden Centre is a gardening business which was established in the mid 1960’s in Glasgow and expanded with diversified products and services after 1990 (PMM, 2015). Due to the revival of gardening as a key feature after the Second World War in the UK, a great reputation had obtained by its knowledgeable staff, wide range of the plants and minor competition in the local market at the beginning. Numerous larger chains emerged with diverse facilities and products followed by the market changes in order to gather benefits. For the sake of survival, Sales, Cafeteria, and the Hire Branch were developed by Blossoms for additional services with a series of loans (ibid). However, some problems have arisen as a result of the falling profit from £507,579(2013) to £386,952(2014) in the process of its development. Based on the feedback of the customer and the staff, the main problem for this business is the downgrade quality of customer service. This essay aims to investigate and search for solutions for this problem. It begins by the causes of this problem and then critically examines the solutions which could be divided into two parts: staff motivation and operations management. Finally, some recommendations could be provided for this enterprise.
But fulfilling the individual product requirements to a great extent does not necessarily imply a high level of customer satisfaction. It is also the type of requirement which defines the perceived product quality and thus customer satisfaction. Departing from Kano’s model of customer satisfaction, a methodology is introduced which determines which influence the components of products and services have on customer satisfaction. The authors also demonstrate how the results of a customer survey can be interpreted and how conclusions can be drawn and used for the management of customer satisfaction is demonstrated (Elmar Sauerwein , Franz Bailom, Kurt Matzler, Hans H. Hinterhuber*Department of Management, University of Innsbruck. faculty.kfupm.edu.sa/CEM/bushait/CEM_515-082/.../kano-model2.pdf).
enhance farm productivity and the rural resource base. Some Social Factors ITC had to face
In developing countries, economic development necessarily implies improvement in agricultural economy. Agriculture has changed worldwide dramatically and particularly in India in recent times mainly due to technological innovation leading to farm mechanization, extensive and widespread use of chemical fertilizers and specialization. This, being the positive side of the development, has also resulted in reduced demand for labour, significant increase in cost of production, besides, of course, depletion of topsoil, contamination of ground water, decline in family farming, neglect of farm labour along with their living and working conditions, reduced cultivable area due to growth of urbanization and industrialization and rampant legal and illegal mining activities. It has also affected in terms of economic and social disintegration of families in rural areas. The first and foremost problem in India is the raising of agricultural productivity. This depends on various factors, such as physical, material, institutional, technical, and agrarian. The role of marketing in this sphere is more crucial. Marketing may help in reducing the charges for marketing service by eliminating the chain of middlemen and to have the minimum difference between the buying and the selling prices. Marketing of agricultural produce is considered as an integral part of agriculture,
The Consumer Satisfaction Survey can be broken down into five main sections: Research Methodology and Sample,