Cause of Lack of Self Confidence

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Safety Management
Safety Management

Business Outcomes
Behavior-based safety techniques can influence organizational performance
By Treasa M. Turnbeaugh


ORGANIZATIONAL CULTURE is an important consideration in managing a firm’s overall success.
Management can set goals and objectives, assign responsibilities and accountabilities, and monitor business outcomes and processes, but it must also consider the context in which all of these initiatives occur. Organizational culture is difficult to define and cannot be measured in a direct manner as it is a soft social science issue rather than a standardized quantitative measure. To confound matters, subcultures often exist within organizations that may or may not
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accomplish goals. It may be important for the feeling of affiliation, motivation and job satisfaction. However, a strong culture can also be a deterrent to change.
Studies have suggested that great companies cannot remain stagnant and still be great; they need to
“change culture over the life cycle of the organization” if they want to continue to succeed (Baker, 2008, p. 8).
Changing culture is a far more difficult task than trying Treasa M. Turnbeaugh, Ph.D., M.B.A., CSP, is to understand culture. Know- client services/risk control manager for Safety ing what to aim for is one of the National, an excess insurance carrier based in first steps in moving toward a St. Louis, MO. She has more than 20 years’ change initiative. Organiza- experience in the safety profession and has tional culture evolves over time extensive experience in workers’ compensation and can be (and should be) a cost reduction, ergonomics, industrial hygiene, managed process. Westrum indoor air quality, behavior-based safety, cultural
(1993) (as cited in Bergersen, assessments, diagnostics and metrics, injury
2003, p. 12) suggests that treat- management and safety process improvement. ment of information is the cata- Turnbeaugh holds a Ph.D. in Health Services lyst for moving a firm along his Research with a minor in Epidemiology and an cultural maturity continuum of M.P.H. from Saint Louis University. In addition,
“pathological, bureaucratic or she holds a B.S. and an M.S. in

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