Ccib Case Studies

CCIB received correspondence from reporting party (RP) stated that he has been investing the owner of this Independent Living facility, Elvira Ferreria, who currently has a hospice resident who requires 24 hour care. Ms. Ferreria has billed the resident's family for her services (2 checks have been written on the resident's account by Ms. Ferreria). When interviewed last week by RP, Ms. Ferreria acknowledge she was acting as an unlicensed facility back in 2015. Ms. Ferreria also currently has another hospice resident in this home (no names provided for either resident). RP stated that Ms. Ferreria stated that she regularly receives resident from UCSD.

CCIB Intake received e-mail from John Merrill regarding the initial complaint. The information is the same as the LIC802. LA City Fire Department of the location being problematic due to the number of request for medical assistance. There is a resident who is diabetic and a victim of strokes and kidney failure. He is reported to be in need of care and supervision. He was ordered by the Court to be placed at the location and is assigned to a Probation

CCIB received a Corrective Plan of Action (CAP) detailing the visit to the home on 10/18/17 by Service Coordinator, Sally Cano. Ms. Cano arrived at the home, but no one was there. Ms. Cano proceeded to check Delta Home 3 (located next door) and found 2 of Delta Home Care IV residents along with residents from Delta Home Care 3 at the home. As Ms. Cano was leaving, she observed a bus arrive at the Delta Home Care 2. The bus driver reported that there was no staff at the home and that the residents were waiting outside. It was observed the Delta Home Care 2, 3, and IV to be lacking staff. On 10/19/17, RP and Quality Assurance specialist (QAS) Jesus Ozeda went to the facility to observe the staff to resident ratios and to collect the staff schedules

CCIB Intake received a formal complaint letter from California Advocates For Nursing Home Reform (CANHR) Long Term Care Justice and Advocacy stating the facility failed to maintain the required liability insurance to cover injury to resident or guest. The reporting wrote in closing, "I look forward to hearing from you once you've commenced your investigation. Please let me know if you have any questions or need any more

CCIB LPA Perryman-French received a call from John. John is a part time employee, brought in by Michael Darmoody, at the beginning and then to be the face for licensing until his live in staff cleared. (John said the live-in staff were told to hide until their clearances came through). John would have come forward earlier, however he was told by Michael that CCL would take away his clearance if he said anything to anyone. John stated that the resident, Keith Laird, had gotten diarrhea at his work program (Elwyn). The staff called Michael, and received no response at first. The program got a hold of John who picked up Keith. Keith was anxious and although somewhat non-verbal, he indicated to John that he thought that since he was going home,

CCIB Intake received a call from owner/administrator Therese Kragness who disclosed that the local Law Enforcement was present at the facility. According to the caller, an employee who was having difficulty with her boyfriend received a text threatening to come to the facility. Fearing for her safety, the employee notified Law Enforcement and was escorted to the Police Station to file a restraining order against the boyfriend. Conversely the boyfriend did not appear at the facility. The Administrator will fax the hard copy of the report identifying the employee within the required time

CCIB Intake received a call from reporting party Linda Babiac who disclosed she contacted the corporate office and spoke with a Martin Brown (703) 273-7500. Mr. Brown is the Director of Patient Relations. According to the RP the financial issues with the facility has been resolved and is no longer an issue. However, the issue of her father’s falls continues to be a

CCIB received a call from reporting party (RP) resident Jillian Gilbert, (626) 342-4818 stating that on 8/3/16 at approximately 5 or 6PM, she contacted local Sheriff Department (LE) because the facility placed her personal belonging on the curb. RP stated that LE told staff to bring her items back into the facility. RP also mentioned that the facility would place her belongings into storage, but the facility placed her belongings in the living room. RP stated that resident Bill relayed the message from staff to remove her belongings from the living room but storage has not been provided at this time.

CCIB LPA received a call from Theodore and his girlfriend, Linda Lubert. Theodore and Linda were in a skilled nursing (rehab) facility until May 9th, 2015. They were given 24 hours to move and ended up at this facility. When they arrived, they were not appraised, given any care plan or schedule. Both need assistance getting up, dressed and with hygiene, they have to beg for staff to help them. The doors to their rooms are locked at night and they are not allowed out of them. This happens during the day sometimes as well. Since he has arrived he has had to wait five days for assistance with showering, staff say they do not have time or the towels are in the dirty laundry. Both Theodore and Linda have noted that their medications are not being

CCIB LPA Perryman-French received a call from Angela. Angela has taken her three children to this location for one month. She has a 12 year old, 7 year old and 19 month old. Yesterday she took her children to the location at 1130 AM. When she arrived to sign her children in, she noted that the living room was "packed" with kids. She decided to count. There were already 14 children before she added in her three children, which made it 17. One of the children is the licensee's 10 year old son. There were no other adults or anyone older than her 12 year old. She asked the licensee where her helper was, she was told that Laura is on vacation for a month in Mexico. She picked up her children at 8 pm. Her children told her that they were starving.

CCIB received a phone call from RP on a complaint #18-AR-20170427154250 that was completed on 4/27/2017 by another CCIB LPA. RP called to report the same altercation between resident Terrance Scott and owner Ernest Fisher. RP also reported the incident happened in Terrance room upstairs of the home. RP stated that after the altercation Terrance tried to contact local Police, but Ernest took the phone from him preventing him to continue the phone call. RP stated when she talked to Terrance he did not remember much about the incident or about himself when the she asked him questions. RP gave an example that he did not remember his age or year he was born. RP mentioned when talking to Ernest, he did not know many of the residents names in the

CCIB received CPS referral #1242-9207-2024-5044009. It was reported that resident Celia Rangel (DOB: 06/17/02) has been living in the facility since July 2017. RP drives to the facility to provide counseling for the resident every other week. The resident disclosed to RP that she met a man named, "Coco" who is in his 20s through another young lady named Shakira (both individuals are unknown). Coco picked her up in his BMW during the resident's "unsupervised time" and drove her to the South Side of San Jose by the river and provided resident with THC and alcohol. The resident disclosed that she hung out with Coco on a couple of occasions; each time he provided with marijuana and alcohol. Resident stated that Coco has made an advance toward her.

CCIB Intake received a call from reporting party Merle Brownle (760) 840-8927 who disclosed additional information regarding another resident affected by lack of caregivers. According to the RP on 3/14/17 resident Lawrence Eugene in room #143 was found on the floor in his room comatose at approximately 1:30AM - 1:40AM. At the time there were only two caregivers on duty, Mindy Mickerich and Eva Snaer. In addition the RP stated a student nurse whose first name is Soslia her last name is unknown. There is no one associated to the facility by that name.

A SOC341 was received in the CCIB office submitted by reporting party Felicia Nault. According to the documents received, 61 year old resident Kenneth Pettit arrived in the dining room and informed staff member Juanita Rodriguez that his breakfast would need to be served prior to the regular scheduled breakfast time of 7:45AM. The resident informed the staff member he had an appointment. The staff member reassured the resident she would do her best to have the breakfast available in a timely manner. The resident's breakfast order was received by staff member Karen Castellon during the scheduled ordering time. Staff member Juanita stopped by the resident's table while serving other residents and completing her rounds to ensure all orders were

CCIB received a referral #1659-2526-7518-9002203 via email from La Vette Norris (Staff Member) regarding Keishaunna Ross (16) (DOB 1/15/2001). RP reported Keishaunna was placed in her home “about three hours ago” by assigned CSW Kendra Jones and RP wants her removed immediately. RP reported stated Keishaunna “poses a risk to the other children”, but did not state what kind of risk. RP reported that Keishaunna “is real angry,” “doesn’t want to be at the home” and “she going back and forth with me.” RP reported Keishaunna has a history of AWOL and Keishaunna could something to her or one of the children in the home (RP did not say what that might be). RP stated she has concerns for the other children in the home Unique Abrams, 8 years, Bernyce