Ceo Gary Kelly and What Makes Southwest Airlines so Successful

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SOUTHWEST CEO | CEO Gary Kelly and What Makes Southwest Airlines So Successful | | CEO Gary Kelly and the employees of Southwest Airlines have fun at work. His skills as an accountant gave him a chance to change how the airline handled the accounting end of business. The corporate culture and core competencies have made Southwest Airlines a front runner in the business. | | LeAnne Powell | 10/15/2011 | | Page 1 CEO Gary Kelly and What Makes Southwest Airlines So Successful The main reasons for the success of Southwest Airlines are three fold, with CEO Gary Kelly, co-founder and board chairman Herbert D. Kelleher, and president Colleen Barrett, core competencies, and corporate…show more content…
Page 4 CEO Gary Kelly and What Makes Southwest Airlines So Successful What traits and skills does Kelly possess which make him an effective leader? There is a very simple answer to this. Kelly is a down to earth person who never wanted to be a CEO. He did not want the stress and headaches that went with the position. He started out as a Controller and made his way to the top. He is an accountant, musician, loves sports, and people. His wife Carol states that she's the more talkative and outgoing of the two. But she laughs at her husband's suggestion that he used to be a little shy. "He's a born leader," she says. (Reed, 2004) Kelly himself says, however, his leadership abilities are all learned."Being a leader is about character ... being straightforward and honest, having integrity, and treating people right," he says. Kelly can be a demanding boss. But he tries to be more nurturing than neutering in his dealings with employees. (Reed, 2004) Denison says that Kelly can be "nurturing almost to a fault." But that, he adds, also is the secret to his ability to get great performance from those who work for him."Gary won't give up on people," Denison says. "He will go to extraordinary lengths to help those having trouble

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