Challenges Faced By Government Digital Service

Alongside the entrepreneur spirit, Innovation is the process of taking new ideas and implementing them into the market. Key word being “new”, an innovation can be sometimes viewed as the application to better solutions that meet new demand-requirements, inarticulated needs or existing market needs. Innovative ideas range from: goods, services, products, processes, services, technologies or ideas that create value for which customers will pay for. For an idea to be an innovation, it must be replicable at an economical cost and must satisfy a specific need. This means is that one must be ready and willing put their new idea to the test. On the other hand, there is recognition that “innovation is also critical to cultural, environmental, social, and artistic progress as well” (Bullinger, 2006). With this stated, high-tech innovation is ultimately the reason why we can be thankful for the many new conveniences of the 21st century. Although we might see the forefront of innovation being very prominent in today’s world, innovation is truly nothing new. From the start of modern man times, innovative ideas have paved the way for civilization to advance and develop into what we are today and at the same time, we have barely begin to chip away at the tip of the iceberg of our true human potential. Some scholars believe that innovation is a

And may help in attacking the cons of the existing e-government system. By implementing a system that would be able to deal with such cons effectively would be benecial. As everything is digital and online, it is most probable that the system might fall victim to phishing and hacking attacks.

What will you do if you have access to everyone’s personal information? In “Your Digital Trail, and How it Can Be Used Against You” from NPR, author G.W. Schulz & Daniel Zwerdling describe how easy the government or any other agency could get people’s personal information. After the rise of crime and terrorist attacks in the US, the government passed an ACT in order to get access to citizens’ health information. A research warrant, a court order or a subpoena are also used to get anyone’s personal information. While some people mention that having access to American’s personal information could help prevent crimes, be more secure or help to catch criminals, others argue that they do not have privacy, could be used against us or third parties could have easy access. I believe the US government should be allowed to use digital information because could help to find lost people, could be used for criminal prosecution and help to protect the life of others.

Information technology has changed the context in which governments must operate. Individual citizens and groups now have the ability to quickly organize and contest or influence the direction and mode of governance. From 24/7 news to flash mobs to blogs to political tell-alls, the rapid flow of information demands rapid results from systems of governance. How has information technology compressed the ability of governments and organizations across the board to implement long-term strategic planning? How has information technology redefined sovereign and cultural borders? How can the government leverage information technology to “fight back”? What kinds of skills and resources are needed by both the people sending the message

Innovation is an important tool in all companies and organizations. It helps them to create new products or change their current products in a way that brings them huge competitive advantage. It changes how the products are created and delivered and the risks that are undertaken to deliver the products. Regular and focused innovation is thus extremely important in the survival of organizations as is evidenced in the history of many of the successful organizations(Shane & Ulrich, 2004). In the IT sector, innovation is extremely important and is even known to be a priority. Various government agencies as well as private sector companies have stated that lack of innovation is a huge risk to the future of the organization and should be avoided at all costs. These sentiments are shared across the governments of Australia, UK, Canada, US, India and South Africa. This is to show that the importance of innovation cuts across all continents and countries(Bessant & Tidd, 2011).

Innovation is not a single activity; it is a process. For businesses, innovation means fresh ideas, developing new products or services and its effective processes. Innovation can be key to any business or company in the future. Bringing innovation into your business can help you save time and money and gives you the competitive advantage needed to grow your business.

After reading the case, one continues to come up with new problems and issues along the way that are related to information technologies. The three main problems we encountered in this case are lack of IT knowledge, inappropriate planning, and ineffective and inefficient Resource Management. Each of these issues requires specific attention to fix the next problem and so forth. The solution to attack each individual problem or issue will be explained as follows.

While some innovations come about as a response to customer needs or demands, often the most valuable innovations are those for which the customer is not yet aware of the need. After all, if the need is known to the customer, then it will be known to not only your company but your competitors as well. If, however, a company can fill a need before that need has been identified, then it will be in an excellent competitive position. Fostering innovation in services is often in direct response to a customer need, but there are strategies that firms can undertake to innovate even before the customers are aware of what they need.

The term Digital Government services is used to describe government services that are available online (DigitalGov, 2015). These include services such as enrolling in healthcare, paying for traffic tickets, and providing information on parks/monuments for tourists. This movement has been in motion since it was called E-Government in 2002. In that 2002 document, a committee was formed to decide how to use technology to improve government services and the information it provided (Civic Impulse, 2016). In 2004, a memorandum came out that outlined policies for how to protect privacy and implement security controls for these digital services (Johnson, 2004). Then in 2012, President Obama put out a memorandum titled “Building a 21st Century Digital Government.” This document outlined a 12-month roadmap that will serve to streamline the process of providing services via the web, as well as, increased security requirements of web biased government services (United States, 2012).

According to the reading that was provided, innovation in government has been a challenge. Sandford Borins identified that issue in his 2006 report, “The Challenge of Innovating in Government.” In Sandford Borins article, he discusses and outlines the five innovation building blocks, obstacles, and challenges of innovating government. Sandford Borins is a Professor of Public Management in the Joseph L. Rotman School of Management at the University of Toronto. He has written an extensive report on the challenge of innovation in government by discussing the five innovation building blocks.

The design and innovation are not the same of product and services providing organization. This is a good lesson for this module and it is will shown from theoretical and applied aspects form different organizations. Some features of business innovations are discussed with their relative importance. Flexibility, cost effectiveness, moving from product to business, innovation in risk management, innovation in different economies, different customers, techniques of using data in the innovation process are important dimensions. One cannot get immediate benefit from innovation. So, it one sorts of investment and will facilitate business process in the later period.

The business world continues to change dramatically as new technologies are invented. Organizations and businesses are experiencing waves of technological change and innovation and the process. Thus, management strategies of the organizations have to be altered to match the new technologies if businesses are to remain competitive and active in the market place. Digital disruption can be defined as the changes that take place when new technologies and business models affect the promise of value to be delivered by existing goods and services (McQuivey 2015). Change experienced in information and communication technology cannot be assumed as this greatly affects business governance and business models. It is indisputable that business and organizations are facing imminent and major digital disruptions and it is important for each organization to understand the issues raised by digital disruption to be able to develop specific, pragmatic, and proportional responses (Deloitte 2015). This research seeks to show how digital disruption impacts business governance and how it opens unprecedented business opportunities and possibilities. The report shows how the innovations accompanying digital disruption changes economies and markets and how they reinvent relationships between organizations, suppliers and customers.

In order to maintain an overall sustainable competitive edge in the international market, organizations are particular about maintaining consistency in innovation process. One of the most innovative industries that have contributed most to the public sector is the Information and Communication Technologies Industry.

Welch, Hinnant, and Moon (2005) express the concern about the one way dissemination of information by E-Governments, instead of encouraging the dialog with the public. However they argue that there could be a variety of reasonable explanations of this one-way approach. Some of them: technology is not developed yet enough to provide convenient to-ways interaction; it can increase the workload on planning and requires a lot of structural and organizational changes, which can take more time to adjust, they also suggest that “it may be that managers are correct: citizens want ease of service and information first and interaction second”. (p. 387) Thus the first stage of E-Government implementation was focused on the convenient services’ delivery. And Government had succeeded in making a lot of interaction accessible and comfortable for citizens, which certainly contribute to its efficiency and may

It is undeniable the competition in the business arena is very stiff. People in the business world must find the best way in order to be successful. Business, nowadays, have to cut cost to the bone by downsizing, outsourcing, offshore IT development and management. The growth of an organisation now depends on the ability of the businesses to innovate. Innovation is no longer regarded as the exclusive preserve of the research and development department. Instead, many businesses see that innovation must become a part of the core competency of every part of the organisation and its network of business partners.