Challenging But Rewarding World Of A Hotel Manager

1793 Words Mar 21st, 2016 8 Pages
Challenging yet Rewarding World of a Hotel Manager
The hotel industry is one of the most important segments of the Hospitality in large. Working in hotels allows its employees to have fun, emerge in new cultures on a daily basis and be able to advance further in the career. The lodging industry is one of the most rewarding, yet most challenging fields to work for. Confucius once said “Choose a job you love, and you will never have to work a day in your life”. Some people will choose this career path in need of money, but those who choose it out of passion will understand the power in the saying above. “The lodging industry is a more than $155 billion industry that includes approximately 53,000 properties with almost 5,000,000 guestrooms” (Walker, 2015, p. 76). This field is continuously growing due to the trend of using management contracts and franchising, since it allows brands to expand rapidly without using their own financial resources (Walker, 2015, p. 76). In today’s technology driven society it is more important to deliver and over exceed guest expectations than ever. The influence of social media has increased drastically, which can either help or hurt the business due positive or negative word of mouth. Working in a hotel takes a lot of courage, hard work and perseverance, but it also takes a lot of passion, love and hospitality spirit to overcome difficult situations. The purpose of this research paper is to explore the career of a hotel general manager in order…
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