Change Management And The Recent Cultural Change Of Aetna

1487 Words Mar 15th, 2016 6 Pages
“Change will not come if we wait for some other person, or if we wait for some other time. We are the ones we’ve been waiting for. We are the change that we seek.”- Barack Obama. Although change can be an overwhelming challenge for business leaders; change is essential for any organization that desires to maintain the competitive advantage in the marketplace. Often the need for change is caused by a shift in the market, advancements in technology or a change in the skills of the organization’s workforce. How an organization manages change can make the difference between its failure and success. People are resistant to change, therefore it is up to management to ensure that steps are taken which helps employees embrace change, participate in the change process, and ultimately implement the change. This paper delves into change management and the recent cultural change of Aetna.
Managers must understand what must occur for change to happen and then commit to working hard to ensure success. Change management (sometimes called change control) is the process that an organization utilizes to successfully transition from a current less than ideal state to a desired future state. According to an article published by Strategy-Business magazine there are three major constraints that organizations must be able to overcome to successfully implement change into their organization. The first constraint is that fact that change is exhausting. This fatigue occurs when changes were not…
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