Essay on Change Management

2103 Words Oct 21st, 1999 9 Pages
What a manager does and how it is done can be categorised by Henri Fayol's four functions of management: Planning, Organising, Leading and Controlling. Through these functions managers can be catalysts for change or by definition change agents – "People who act as catalysts and manage the change process." (Robbins, Bergman, Stagg and Coulter, 2000, p.438) Wether performing the role of the change agent or not, change is an integral part of a manager's job. Change is "An alteration in people, structure or technology." (Robbins et al., 2000, p.437) Change occurs within and around organisations today at an unprecedented speed and complexity. Change poses threats and creates opportunities. The fact that change creates opportunities is …show more content…
The lifting of import tariffs or market deregulation are other factors. The technical environment is created by developments of new products or processes that affect an organisations opportunities and operations. These advancements in technology purvey benefits and impel organisations to change. The first factor to consider for motivating change deals with whether the organisation is facing some obvious need for change, such as increasing competition; pressure on prices; changing customer needs / expectations; advances in technology; reductions in external funding; or regulatory changes. The actual change does not occur until the force for change exceeds that of the force resisting the change. People who may not necessarily lose from the change still contribute to the force resisting change. People inherently resist change because change causes uncertainty and ambiguity. Through good management these uncertainties and ambiguities will be removed and the resistance to change will not be as great. Planning is "A process that involves defining the organisation's objectives or goals, establishing an overall strategy for achieving those goals, and developing a comprehensive hierarchy of plans to integrate and coordinate activities." (Robbins et al., 2000, p.247) One of the reasons for planning is to reduce the impact of change. It does this by creating an environment that is accepting of change and by

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