Change Management Plan Paper

3029 WordsOct 18, 200813 Pages
Change Management Plan Paper University of Phoenix August 4, 2008 Change Management Plan Paper Change has a considerable psychological impact on the human mind. To the fearful it is threatening because it means that things may get worse. To the hopeful it is encouraging because things may get better. To the confident it is inspiring because the challenge exists to make things better. - King Whitney Jr. In order for all organizations to survive they must adapt to their surroundings. Individuals term this saying as the ‘survival of the fittest’. Crys Tel is a telecommunication company with 2500 employees and annual revenue of 200 million. Its services include the production of cables, network…show more content…
Crys Tel recognizes that there is need for change and the driving force that affect the situation. Crys Tel tends to initiate organizational change and keep it moving in the direction until it meets it goals and values. Goals cannot be reached until productivity is improved, internal and external change is met. The must be an equilibrium of all level to equal the driving force that restrain forces of change. For this reason, Lewin’s model change is the best choice. Unfreezing is the first stage of the Lewin’s change model and “the focus of this stage is to create the motivation of change” (Kreitner & Kinicki, 2004). Crys Tel now requires its employees to change in order to reach a goal that can only be achieved by reinforcing attitudes, new behavior, and organizational practices. Internally, Crys Tel needs to increase and offer new products to its customers and externally force to keep up with technology changes in order to introduce the products to their customers. Also, Internally Crys Tel is face with low motivation, productivity, absenteeism, and high employee turnover. The organization first step was recognizing the need for change and being motivated to makes these changes. To unfreeze the employee minds Crys Tel need to take the information learn from the employee satisfaction and climate survey and look at the factors for employees resistance. Factors include the lack of communication between functions, lack of

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