Change Management Training : Next Step Solutions

As a result, Zwick (2002, p. 542) has noted that implementing change programmes in organisations that realise positive outcomes remain problematic for many organisations in the 21st century. Ayodeji & Oyesola (2011, p. 235) have postulated that organisational change is a dynamic process, which when taken poorly contribute to employee resistance to it, and eventually leads to failure of the whole process. 3|Page Organisation Behaviour; MGTS 1601; Individual Essay; Employee resistance to change Yuanli Zhang 43401163 Employees resist changes when they occur in the organisations for several reasons. Many organisations when they introduce changes are likely to stick to the ‘top-down organisational change’ process (Awasthy, Chandrasekaran & Gupta, 2011, pp.

Change is not something to be taken lightly. "This issue of change is one of the greatest challenges in the workplace today" (Fralix, P., 1998). One of the pitfalls of change within an organization is employees' fear of what change will bring. Will implementing new technologies destroy my job? Will I be able to keep up with the changes in my organization? These are some of the questions that bring about employee apprehension to changes in business. This very apprehension can determine the success or the failure of change within that system. Yet change is inevitable. Much like the Darwinian theory of survival, the company that can adapt with changes in emerging technologies will survive in today's society. So how

Many people may resist change because they fear they will lose their jobs, status or position. It may be because they do not fully understand the purpose of change, or they may have a different perspective on the change than their management. “Individuals, groups, and organizations must be motivated to change. But if people perceive no performance gap or if they consider the gap unimportant, they will not have this motivation. Moreover, they will resist changes that others try to introduce,” Bateman and Zeithaml explained. Many times change for people at work

The more active the participants are in the planning, the less resistance there will be later (Sullivan & Decker). If staff does not trust leadership, does not share the organization's vision, does not buy into the reason for change, and aren't included in the planning, there will be no successful change, regardless of how brilliant the strategy (Goman, 2000). How people react to change is important to understand. Change takes an emotional toll on people, some more than others. It is important not to underestimate that toll and understand who will have a harder time adapting to change. Fear of change has many roots. Those roots can be a lack of trust, fear of failure, fear of loss of income or a belief that the change is unnecessary (Sullivan & Decker). By understanding the reason for the resistance a manager can help the employee overcome his or her fear and become a supporter of the change. The last two steps are to provide feedback mechanisms to keep everyone informed of the progress of change and evaluate the effectiveness of change (Sullivan & Decker). People need to be kept informed of the change process to minimize anxiety. Sometimes there are unexpected consequences to the change, and it is important to have a system in place for those consequences to be discussed and if needed more changes made in order to accommodate those consequences.

One of the biggest obstacles is resistance to change. People resist change because change disrupts habits, conflicts with certain personality types, cause a fear of failure, can have potentially negative impacts, can result in a potential for loss of power, and, when done too frequently, can exhaust employees. There may be key people who publicly support the change effort while silently undermining the planned changes. It is the management’s job to identify, understand, and remove these obstacles. (Kotter J. P.

It is not only important to create a change friendly environment, it is also important to find the best models and frameworks to implement the change. Kotter's eight-step model for organizational change is a detailed model and it provides organizations with a step-by-step guide to implement change effectively. According to Calegari, Sibley, & Turner (2015) the steps include "1) create a sense of urgency; 2) build a guiding team; 3) get the vision right; 4) communicate the vision for buy-in; 5) empower action; 6) create short-term wins; 7) don't let up; and 8) make change stick." (p. 34). Some of the merits of this model include it's widely recognized effectiveness, it is very detailed and it focuses on responses to change (Calegari, et al., 2015; Smith, 2011). There are also shortcomings in this model, including the lengthy process, no flexibility in flow, and it is very sequential (Calegari, et al., 2015; Smith, 2011). I would adjust for the shortcomings by stressing the importance of every step. I would ensure that every step is properly followed as quickly as possible.

In order to examine this issue further, this research will look at a number of different sources. Contemporary managerial sources are explored in order to understand how other voices in the field are describing similar methods for change. First, popular structures for change management are examined, especially within their correlation to Palmer & Dunford (2009). This is followed with an extensive

The following critique is written for the reflection review of change management. The report proceeds with a review of each question that was assigned as well as presents a brief exploration of my experience and ideas that were acquired from taking change management classes.

Certainly, there are several reasons why people don’t like to undergo a change situation. Firstly, some people are more concerned about the implications of change to themselves rather than thinking of the benefits it could bring for the company for example, I feel more comfortable working where there is more interaction with customers rather than working inside the office. Secondly, it somewhat also depends on the individual’s level of tolerance to change; some people feel more secured and satisfied with current working environment. Furthermore, there might be inadequate information about the benefits a change can bring in to them and the organization. Therefore employees are usually hesitant of undergoing a change situation. However, chapter 6 of Organizational Change looks into how we can minimise resistance to change in an organization which is described as Kotter’s theory. Kotter suggested six strategies for overcoming resistance to change:

In order to survive and prosper in a rapid changing environment of business world, organization is often required to generate fast response to changes (French, Bell & Zawacki, 2005). Change management means to plan, initiate, realize, control, and finally stabilize change processes on both, corporate and personal level. Change may cover such diverse problems as for example strategic direction or personal development programs for staffs. In this

3) Leaders must be very keen on change management. The course will address issues in

NASA had a firm hierarchy and this brought about a lot of resistance to change from people. NASA could have gotten more of the people involved in the changes. I find that by getting people involved and having some key people or champions to support the change, there is less resistance. People want to feel involved and a part of decisions, especially if it impacts them directly. When it comes to successful change management, get people involved earlier, which will contribute to greater buy in and acceptance. Keep in mind that this should not be the sole solution for employee resistance; successful change management is about understanding the true nature of the resistance.

I think one of reasons that change program do not work because of lacking affective communication from top end and bottom end in the organization. The CEO of the large corporation gets report from senior management, and does not have a chance to listen to ground employees from each business divisions. The ground employee has not found a way to be able to communicate to CEO directly. The message of change pass to the team leader to the front line supervisor to the department manager, and then to the plant manager, to regional manager, director, VP, and finally arrives to ultimate receiver. The message goes through so

Part 1- Clearly, based on the statistical analysis of the survey; there is a high degree of support for change within the organization. On a scale with a high of 3.5, acceptance to change, change initiatives, and managing change all ranged at 3.24 or above. This shows both an intellectual and emotional openness for change. In contrast the lowest value, understanding the vision for change (2.46) indicates that while employees in both production and non-production areas are open to change; they do not really understand the overall strategic vision or reasons for such change. For Company X to succeed in change management, it would need to address major issues in the economic, demographic, and

When it comes to change, most employee are against it, no matter if it will make our job