Change Management and Organizational Development
C. Samuel, Lecturer in Business Administration,
C.S.I. Jayaraj Annapackiam College, Nallur, Tirunelveli District. 627 853.
Introduction
For effective survival in the industry, adaptability is an essential component for every organization. Every organization should change according to the external environment and influences. In adaptable organizations, employees are given more freedom in decision-making process. The management also sets broad goals and objectives. Learning is a continual process in adaptable organizations. Change in general refers that an act of making something innovative. Organizations have learnt that change is ultimately a necessary component to survive in business.
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Thus, by his imagination and a quest for innovation Henry Ford made many changes in his company apart from certain resistances. Therefore for every organization’s development there is a main concept behind it, that is change. There are many approaches to manage organizational change. One of the most popular models of change management is Action Research which is discussed below.
Action Research
According to Stephen P. Robbins, Action Research is “a change process based on the systematic collection of data and then selection of a change action based on the data indicates in the analysis.” Action Research is a five step process which includes, 1. Diagnosis – Here, the change agents tries to determine the causes for the organization’s problems. Information is collected by taking interview among the employees or searching the organizational records or by listening to employee concerns to diagnose the nature of the problem. 2. Analysis – In this stage, the change agents analyzes the data collected in the previous stage. Through this, the change agent is able to identify different kinds of problems. The change agent observes the similarities and differences between the problems. Then the information is classified into three categories – the
primary concerns, the problem areas and the possible resolving actions. 3. Feedback – As the feedback results form an important part in
Change Management is a modification in an organizations practice. It is instituted to profit the company and to improve the system. From the mid-2000s, change management has developed enduring landscapes for any organizations as if it’s related to business field or health care industry. In order to be in today’s competitive market; change management is very important part of any company (Aguirre & Alpern 2014). Technology and advancements is rapidly expanding and changing working organizations’ everyday atmosphere. Due to economic changes many businesses are being obliged to merged or downsized with other companies in order to increase their financial stability. Change management stepped in when employers or employees couldn’t keep up with
In order for a researcher to conduct an action research analysis several factors must be determined. The specific purpose for the research, the components, and stakeholders. My action research project is to address a specific problem my agency has with employee retention within the patrol division during the past three years. In conducting a critical mass analysis it is important to determine who has influence and can assist with making suggestions on changes or give necessary data. Stringer (2007) states, "action research is a systematic approach to investigation
Action Research – a researcher moves through the action research cycles consisting of planning, acting, observing and reflecting to advance knowledge and develop people as professionals (Zuber-Skerrit, 1993, p.1).
Chapter 3 describes the origins of action research and the different methods, steps, and types of action research to use. The first point that really stood out to me was the explanation of action research attitude. Johnson and Christensen (2017) define this attitude when, "you take on the attitude of a practitioner and a researcher and you think about how you can improve your workplace, try new strategies, and determine the consequences" (p.58). As a teacher, the root of this attitude and mindset is something that I do on a daily basis. I am constantly trying to find ways to improve my classroom and the overall school itself. However, action research requires more than having this attitude, and utilizing research to work towards a solution is something that I have slowly started to utilize.
Leading change management requires establishing a theoretical foundation that supports change initiatives. This document will research the theoretical elements of change and change management models. Addressed will be the following: factors that contributed to the organic evolution of change, methodologies used in formulating strategic development approaches, commensurate leadership and management skills used to sustain growth during change management and data retrieval and analysis. As businesses continue to change and evolve the need for flexibility within
Week 3, the lecture on Managing Change describes organizational changes that occur when a company makes a shift from its current state to some preferred future state. Managing organizational change is the process of planning and implementing change in organizations in such a way as to decrease employee resistance and cost to the organization while concurrently expanding the effectiveness of the change effort. Today's business environment requires companies to undergo changes almost constantly if they are to remain competitive. Students of organizational change identify areas of change in order to analyze them. A manager trying to implement a change, no matter how small, should expect to encounter some resistance from within the organization.
By studying the change management theories, techniques, and leadership styles to make managing changes successfully, it is necessary to attend to the wider impacts of the change.
Change management is a planned and systematic approach for ensuring that changes are thoroughly and fluently implemented, and change are achieved within the organization. According to the focus enough on change management." And it's often used as a catch process, we should not forget about the change management." The Practices of Tata Motors focuses on the wider impacts of change, particularly on human resource and, as individuals and t situation to the new one. The change varies from a simple process change, to major changes in policy and strategy needed if the organization is to survive and compete in global era.
Change management is guiding teams, individuals or an organization through a series of changes to move from the current state to the desired state. During this transition, the goal is to empower the people involved to embrace the changes and the process (Bassey, Solomon, and Omono, 2014). Management of change significantly contributes to its success. Change can be influenced by both internal and external elements. It can appear in different ways including a change of management, policies, organizational structure, objectives, business climate, employees and operational location. Whatever the reason behind the change, the aim of change management is to ensure it does not have an adverse impact on the organization or its
The definition of change according to the Webster dictionary is “to become different or to make someone or something different.” John P Kotter writes that change is always around “changing the behavior of people” (preface XII) Kotter explains that change is a concept that is used by organizations to restructure or improve their business behavior. Companies find it difficult to initiate change due to the lack of motivating employees or leaders. In his book, Kotter proposes an eight stage process that could support organizations that are looking for change.
This research work was designed to examine the who, how, and what of managing change in the workplace. The information selected was not segregated according to industry classification. Nor was the change categories specifically focused defined and researched. The study was also none geographical region specific. The data collected was not specific in respect to organization size of revenue or employees
The definition of change according to the Webster dictionary is “to become different or to make someone or something different.” John P Kotter writes that change is always about “changing the behavior of people” (preface XII) Kotter explains that change is a concept that is used by organizations to restructure or improve their business behavior. Many companies find it difficult to initiate change due to the lack of motivating employees or leaders. In his book, Kotter proposes an eight stage process that could help organizations that are looking for change.
In action research, an individual or a group of colleagues applies scientific methods to real-life problems or issues occurring within a work or educational environment (Conscious Educating, 2009a). According to Dr. Waddell, “action research seeks to accomplish two goals, which are to stimulate learning and make a difference” (Waddell, 2007). Teachers, researchers, and administrators all evaluate, investigate, and analyze problems or concepts in hopes of improving them and thereby benefiting students, the classroom environment, and their own teaching practices.
According to Hayes. R. G (2012), Action Research (AR) is described as a process of learning by doing in other words it is a form of research that take actions for both solving a problem and learning from it. Action Research can also be defined as a process of continuously taking feedback while performing something action or while researching something new. According to Avison. D., Lau. F., Myers. M., & Nielsen. A. P. (1999), AR methodology is stated as continuous iterative process, where a certain rotation needs to be followed starting from “problem diagnosis, action
In this paper, I am going to critically discuss a few examples of organisational change which I have personally experienced while completing a summer internship in an international logistics and transport company called UAB Transimeksa. The main purpose of this essay is to analyse the experience of organisational change management in relation to applying multiple perspective theories and models which will help critically evaluate and present reasoned arguments of effective change management. In doing so, this paper will be divided into three parts. The first and second part will focus on reviewing my experience of organisational change related to two different themes which are change leadership and organisational culture. The third part of