Change The Culture Of Health Care

Given the complexity of healthcare system today, effective and efficient collaboration and communication among team members is critical to ensure patient safety. Daniel & Rosentein (2008) reported that during a typical patient’s hospital stay, a patient may interact with 50 different employees that may include doctors, nurses, laboratory technicians, etc. They also reported that when healthcare professional are not communicating and collaborating effectively, patient safety is at risk for several reasons: break in communication flow, misinterpretation of information, incorrect telephone orders and overlooked orders.

Effective communication between RNs and PCTs has been assumed within my work environment. There is effective communication between RN to RN and PCT to PCT. However, the communication between RNs and PCTs is lacking. Management has failed to provide any type of formal training or assessment in this area. Issues dealing with communication tend to be disregarded and considered unimportant. Several studies (Kalisch, Hyunhwa & Rochman, 2010; Leonard, Graham & Bonacum, 2004; Stewart & Hand, 2017) found that effective communication is crucial for the delivery of high quality, safe patient care. According to Leonard et al. (2004), “Communication failures are an extremely common cause of inadvertent patient harm” (p. 85). Miscommunication has been a contributing factor in the inaccuracy and slipups that occur in health care delivery (Stewart & Hand, 2017). According to Leonard et al. (2004), given that there are most likely going to be differences in communication style between the two groups, ensuring the use of good

A patient will always benefit from the combined knowledge and expertise of several professionals working towards a common goal. This belief has played a key role in the biomedical model of healthcare (Yuill, Crinson and Duncan, 2010) slowly evolving to encompass more holistic models: including the biopsychosocial model (McInerney, S 2016). It is wrong to assume that a single health worker can solely manage the often complex needs of a patient. Since this is the case, effective cross-departmental communication is necessary to ensure the best possible care for a wide-range of service users. Communication, in many ways, seems to be the key to good patient care: it is used to obtain informed consent, it offers dignity and respect to patients and it can flag up possible concerns about a patient early

The culture of healthcare environments can be broken down into several subcultures all of which have a significant impact on patient safety (Sammer et al. 2010) this essay will address the subculture of communication. Communication is a process by which information is exchanged between individuals through a shared system of terms, symbols, signs, or behaviors, the healthcare environment is extremely dynamic and multifaceted and as such communication is constantly taking place, this essay will focus on handovers between healthcare professionals, examining the impact of communication quality during transitions of care, as well as discussing specific communicative

Efficacious multidisciplinary communication and collaboration amongst those involved in the provision of patient care is linked to improved patient outcomes, moreover, collaboration and communication are the most effective deterrents to medical mistakes (Lancaster, Kolakowsky-Hayner, Kovacich, & Greer-Williams, 2015). Frequently, unresolved conflict leads to ineffective communication and inferior working relationships that affect patient safety and care quality. Continuing conflict between caregivers will erode trust and consequently, result in ineffectual team dynamics that may lead to a decreased quality of care and patient harm (Bowers & Ferron, 2014).

. Effective communication is achieved when the transference of information is shared, understood, and put into action by another individual (Coley, 2015). The verbal communication is simply messages imparted when expressed as words. Collaboration is much desired and needed in order to improve patient care and health outcomes. The paper proposes strategies to improve communication, prevent misunderstandings and discontentment among the healthcare team, and promote better patient care.

Recognition is growing among healthcare leaders of the need for a culture change within their organizations. Moving from recognition to reality, however, is more difficult. The problem lies in the perception – or misperception – of what a culture change actually entails.

According to O'Daniel & Rosenstein (2008), having good communication skills is the most important part of healthcare professionals. In today's healthcare system having good communication skill and team work involves various of boundaries these include the level of an individual's education and experiences. The one that lacks to communicate or work as the team creates many serious situations where medical errors can occur. The little errors through communication have the potential to cause many problems of patients. Such medical errors, mostly caused by a failure to communicate are an extensive matter within health care. This essay will redirect based on the group task and focus on the role I played in this group activity, as well as explanations

Communication is the process of passing information from the sender to the receiver, it involves the use of words in verbal and written forms as well as signs of body language such as facial expressions. It is vital in the healthcare sector as it aids in building intrapersonal, interpersonal and group relationships. It is very important that doctors and nurses have a clear understanding of how to communicate within the healthcare sector. Poor communication emerges when the information is relayed inappropriately, creating inconveniences of misunderstanding due to wrong interpretation of the intended meaning. The poor use of communication skills diminishes the effectiveness of health care services which is intended to meet the satisfactorily and the wellbeing of the patients. Moreover, the process of transferring that knowledge is important in achieving a high standard in healthcare with regards to the health professional. Therefore, it is important to look at the various aspects that contribute to the poor communication on the part of health professionals. The primary goal of this paper is to discuss the social, cultural and historical factors that contributes to poor communication among the healthcare workers.

The culture could also be thought of as involvement in the sense the internal focus on organization is on the involvement and participation of all their employees. This culture is represented from everyone in the organization who comes in contact with the patient. This consists of the first interaction a patient has when they call the office to schedule an appointment and speak with the receptionist on the phone. The objective for the receptionist is to ensure the patient receives an appointment in a timely manner. The second interaction the patient has is when they arrive at the office and is greeted by the employee at the front desk. The employee checks the patient in and makes sure they are provided the proper paperwork to fill in before

Healthcare professionals have to deal with patients from different backgrounds which requires them to possess strong interpersonal communication skills. Additionally, healthcare professionals also have to deal with team members from different medical disciplines which makes is very important for the healthcare professionals to develop strong communication to achieve better healthcare

The doctors, upon being asked that what they used to think about the major roadblock towards effective patient physician communication, majority of the doctors, around 63% of them (17 out of 27) were of consensus that lack of consultation time used to bar them from holding engaging and effective communication with the patients which would help them to know about the patients better. They said that the numbers of doctors were inadequate as compared with the number of patients and hence they were left with time constraint while communicating with the patients. Around 26% of the doctors (7 out of 27) cited the demography of the patients to be they key barrier towards effective patient-physician communication. As identified by the doctors, patient

Effective communication between professionals is an important element in the delivery of quality patient care. Health care professionals need to work together for successful patient outcomes; therefore communication must occur between all of those involved with the patient's care. These transactions include thorough documentation by all health care providers, comprehensive handoff reports to oncoming staff, along with respectful interactions with one another (Northouse & Northouse, 1998). Examples of effective communication include: verbal order read backs to avoid medication errors, collaboration of a multi-disciplinary team to ensure that all the client’s

In comparison to other career paths, healthcare professionals are unique in that they directly impact the health and well-being of those who need care. With lives on the line, quality care providers must not only possess refined technical skills but excel in communication as well. Depending on the complexity of the case, a single patient can have a medical team that consists of an overwhelming number of members. When professionals from various specialties collaborate for care, prompt communication to keep other team members updated on new findings and patient achievements is essential. Whether it be a day nurse reporting new patient goals to the night nurse or

In the healthcare world, effective and concise communication is a key building block in forming successful patient/practitioner therapeutic relationships. Not only does a practitioner have to communicate diligently but converse with all ages. ‘Because good patient-physician communication improves patient care and satisfaction’ (Ha & Longnecker, 2010, p1). This essay will critically analyse a specific situation in which professional communication skills were not adhered to, and how this analysis will be beneficial for becoming a better health care professional.