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Chapter 1—Communication Skills as Career Filters

Satisfactory Essays

Chapter 1—Communication Skills as Career Filters

MULTIPLE CHOICE

1. Communication skills
a.
are not as important as technical skills for career success.
b.
are not necessary in today's competitive job market.
c.
are ranked by recruiters at the top of qualities they most desire in job seekers.
d.
cannot be learned; they are innate.

ANS: C
Studies confirm that recruiters rank communication skills at the top of qualities they most desire in job seekers. Your ability to communicate will make you marketable and continue to be your ticket to success regardless of the current economic climate. The good news is that effective communication can be learned.

PTS: 1 DIF: Easy REF: p. 2
OBJ: Bloom's Taxonomy: Comprehension
NAT: AACSB: Tier …show more content…

a.
The number of telecommuting employees is expected to decline in the future.
b.
All companies assign offices for employees.
c.
Many employees today no longer need an office; they can work anytime and anywhere.
d.
Workers today spend more time in offices than workers in the past.

ANS: C
Technology advances allow today's employees to work anytime and anywhere with just a mobile phone and a wireless computer, causing the number of telecommuting employees to increase.

PTS: 1 DIF: Easy REF: p. 7
OBJ: Bloom's Taxonomy: Comprehension
NAT: AACSB: Tier 1---Reflective Thinking; Tier 2---Conclusion | AACSB: Tier 1---Information Technology; Tier 2---Communication Evolution
TOP: Communication Skills: Your Ticket to Success

7. Which of the following statements is correct?
a.
Ethics is a priority for many businesses.
b.
Because of economic concerns, American companies are relying on local markets.
c.
Most companies encourage workers to work independently.
d.
Today's businesses are expanding their hierarchies to meet the demands of their workers and their competition.

ANS: A
After recent scandals, many businesses have a renewed interest in ethics and a dedication to regain public trust. In addition, these companies have expanded to global markets and have reduced layers of management to remain competitive. Companies also expect employees to work in teams more than ever.

PTS: 1 DIF: Easy REF: p. 6-7
OBJ:

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