Chapter 1—Communication Skills as Career Filters
MULTIPLE CHOICE
1. Communication skills
a.
are not as important as technical skills for career success.
b.
are not necessary in today's competitive job market.
c.
are ranked by recruiters at the top of qualities they most desire in job seekers.
d.
cannot be learned; they are innate.
ANS: C
Studies confirm that recruiters rank communication skills at the top of qualities they most desire in job seekers. Your ability to communicate will make you marketable and continue to be your ticket to success regardless of the current economic climate. The good news is that effective communication can be learned.
PTS: 1 DIF: Easy REF: p. 2
OBJ: Bloom's Taxonomy: Comprehension
NAT: AACSB: Tier
…show more content…
a.
The number of telecommuting employees is expected to decline in the future.
b.
All companies assign offices for employees.
c.
Many employees today no longer need an office; they can work anytime and anywhere.
d.
Workers today spend more time in offices than workers in the past.
ANS: C
Technology advances allow today's employees to work anytime and anywhere with just a mobile phone and a wireless computer, causing the number of telecommuting employees to increase.
PTS: 1 DIF: Easy REF: p. 7
OBJ: Bloom's Taxonomy: Comprehension
NAT: AACSB: Tier 1---Reflective Thinking; Tier 2---Conclusion | AACSB: Tier 1---Information Technology; Tier 2---Communication Evolution
TOP: Communication Skills: Your Ticket to Success
7. Which of the following statements is correct?
a.
Ethics is a priority for many businesses.
b.
Because of economic concerns, American companies are relying on local markets.
c.
Most companies encourage workers to work independently.
d.
Today's businesses are expanding their hierarchies to meet the demands of their workers and their competition.
ANS: A
After recent scandals, many businesses have a renewed interest in ethics and a dedication to regain public trust. In addition, these companies have expanded to global markets and have reduced layers of management to remain competitive. Companies also expect employees to work in teams more than ever.
PTS: 1 DIF: Easy REF: p. 6-7
OBJ:
In most Canadian cities, Wi-Fi connections are available to anyone at a local café or fast food restaurant. In additional other technology has become more affordable. Whereas before computers, were rare, now it is rare for a family to not have at least one. Due to increased technology, employees in many professions no longer have to be at the office to receive instructions, or to submit their completed work in a timely manner. Companies can use email, messaging, video chats and a number of other innovations to communicate with workers. Current technology is giving workers the possibility to work where and when they want, instead of scheduling life around work, it can allow work to be scheduled around
In mid-sized companies such as Q-tel, telecommuting is much more frequently used than work in office. According
Telecommuting for our agency will be defined as an employee is working away from the office for one or more days within a given week (Managing pg. 9). Employees will be permitted to work from home or elsewhere if they prefer. By allowing telecommuting we are reducing the amount of travel time required for those who may need greater flexibility in their schedule. As well as giving our employees
Many people work in telecommuting jobs where all they really need is a place to sit and a computer with internet connection. Other businesses allow workers to work from home or set them a set of working hours on site.
Employers allow telecommuting for many reasons, including the ability to recruit better talent, decrease overhead expenses, increase productivity, expand the employee base to include those with disabilities (Anderson, Bricout & West, 2001; Lipin, 2010; Myungjung & So Hee, 2017), and to support
1. As you take on leadership and management roles, communication becomes even more important. The higher you rise in an organization, the less time you will spend using the technical skills of your particular profession and the more time you will spend communicating. Top executives spend most of their time communicating, and businesspeople who cannot communicate well do not stand much chance of reaching the top.
Today’s fuel costs have put a great deal of pressure on the commuting employee and they are looking for ways to cut corners. An alternative for work commute trips is telecommuting. It is obvious that there is a tangible savings by the employee if they are able to work from their home. The employer is concerned and rightfully so that managing resources through telecommuting is more difficult than managing traditionally.
Strong ethics are the core of a positive workplace culture. Within the last two decades the United States has been rocked by political, corporate, and technology scandals. The most famous political scandal within the last two decades was the Monica Lewinsky scandal with the former 42nd President of the United States Bill Clinton. This scandal was a serious event that ultimately led to the House trying to impeach the President. The House felt like the President was not being truthfully about the affair with Ms. Lewinsky, and as the President of the United States there are certain standards the one is held up to, by taking the Oath of Office. Luckily for President Bill Clinton, he was tried and acquitted from lack of guilty verdicts. The lack
When recruiting and reviewing present employees personal skills, employees need to have strong communication skills. This would be needed for any job as they need to be able to understand other colleagues and customers/public.
A revolution is spreading through the world of work because of changes in information, technology and communication. Information and technology has lessened the gaps between individuals and it is no longer necessary for people to be in close geographic location to enhance working capabilities. Telework means working at a distance and technology makes this possible. Teleworkers are defined as employees or contractors who work at least one day per month; they are also referred to as telecommuters. Research shows that teleworkers work nine days per month at home with three hours per week during normal business hours. Teleworkers seek to blend work responsibilities and personal benefits to enable them handle their work better and life responsibilities.
"The power of vision is the starting point. Once you have established your goal, you need to develop your communication skills so that you can share your vision with the rest of the world and create something unique," Tips on starting your own winning business. (2011, March 9). This statement is true. I consider my communication skill good to excellent. As the daughter of two school teachers I have an excellent command of the English language and they taught me how to present myself in such a way to adapt to my audience and have a confidence in my words. These traits have allowed me to be successful in a number of various professions, but I find my ability to communicate with
Communication skills are a critical component of any career field, its main purpose is to transmit a message so that it is clear. Communication can be used to
It seems like business morals and ethics are being whisked to the side in lieu of the ever growing demand of higher stock prices, rising budget goals and investor profits. Despite the increased regulation of corporations through legislation, such as, Sarbanes-Oxley, some corporations still find themselves struggling to maintain ethics and codes of conduct within the workplace. In reviewing the failings of the Enron Scandal, one can heed the mistakes that both individual and organization malaise, such as, conflicts of interest, lack of true transparency and the sever lack of moral courage from the government, executive board, senior management and others, contributed to the energy giant’s downfall.
Your ability to communicate will make you marketable and continue to be your ticket to success regardless of the economic climate.
At the same time, effective communication is a learned skill; it is more effective rather than conventional when it’s simple. So it is necessary to develop skills to become an effective communicator for the successful of business and all other victory in life.