Chapter 8 E-Supply Chain, Collaborative Commerce, and Intrabusiness Ec

Supply chain operations focus on demand planning, forecasting, and inventory management. Forecasts estimate customer demand for a particular product during a specific period of time based on historical data, external drivers such as upcoming sales and promotions, and any changes in trends or competition. Using

The supply chain management is considered as a management concept from past two decades as the customers are concerned about timely and safe delivery. The competitiveness has been increasing among the companies to deliver the products as quickly as possible to the customers all around the world. This has made the supply chain management as a vital tool for the management. This is also measured as a competitive parameter for the companies.

It identifies diverse procedures that lead to client contentment. It is used to depict development opportunities and is based on process modeling, performance measures, and best practice sharing. It helps the companies measure the flow of information and physical goods and consists of three levels, the scope and content of the supply chain ( level 1), the supply chain strategy is configured ( level 2) and aligning available and forecasted resources to meet expected demand (level 3).

Lang and Bressolles (2013) conducted a study on the “Economic Performance and Customer Expectation in e-Fulfillment Systems: A Multi-Channel Retailer Perspective”. In order to identify their findings and evaluate the economic performances on the four e-fulfillment systems, they performed a method to evaluate the theoretical and empirical points of view gathered from conducting interviews with various employees within retail companies. Based on a literature review in supply chain management and in marketing, five economic performance and four customer expectation indicators are identified.

Supply Chain Management (SCM) aims at integrating all corporate activities to improve relationships at all levels (internal operations, supplier networks, and distribution channel) to meet the competitive edge and satisfy the customer. In order to build an effective and complete business process that supports SCM, information among all business partners need to be shared. Information sharing through the Internet reduces the gap for business-to-business (B2B) commerce by enabling seamless integration with enterprise processes among partner corporations.

JB Hi-Fi is a large Australian discount retailer of CDs, DVDs, video games, Blu-ray Discs as well as other consumer electronics. The company was originally headquartered in Victoria but later on expanded throughout the Australian provinces and eventually into New Zealand. As a retailer, JB Hi-Fi has managed to expand its product range to include computers, computer games, mobile phones as many other accessories despite various threats posed by the internet technology (The Intelligent Investor,2012).The company was established back in 1974 by John Barbuto in the Melbourne surban of Keilor East. He then sold the company sometime in 1983 to David Rodd and Richard Bouris who then proceeded to expand into a chain of 10 stores in Sydney and Melbourne with an annual turnover of $150 million by the year, 2000 when the company sold a majority of its shareholding to a private equity. The company was then listed in the Australian Stock Exchange in 2003.Initially, JB Hi-Fi specialized in Hi-Fi equipment. As the popularity of the vinyl records reduced in the 1990s, the company the company switched to CDs. The company specializes in the sale of imported CDs mainly sourced from the U.K and the U.S.A. The company has diversified to the sale of LCD and Plasma TVs, digital camera, audio/visual, in-car entertainment, DVD movies, portable audio, other gadgets as well as information technology. At the moment, the company is the leading retailer of Apple Computer products in

The supply chain is a system made amongst different companies producing and distributing the product. Specifically, the supply chain contains the steps it takes to deliver goods or services from the supplier to the customer.

Purchasing-Information gained from planning stage used to purchase raw material for products and packaging from supplier.

E-business uses the digital technology to optimize the business activities of organization in order to increase the efficiency and effectiveness of operation and gain competitive advantages. E-business provides the solution that allows the organization to instantly share database, information of products and services, financial figures and data and nearly anything else that the organization may need to operate the business activities effectively and efficiently (Nguyen, 2013). E-commerce which is the abbreviation of electronic commerce is the subset of e-business. It focuses on the online transaction which includes selling of products or service by using computer network, primarily the Internet.

Planning also helps in the coordination of activities between different departments within the organisation, as the tasks are clearly

The class text states that Supply chain management is frequently divided into supply chain planning applications, supply chain execution applications, logistics management, and warehouse management. Often when companies fail at implementing an efficient supply chain because of the planning section, or inaccurate demand forecasts. The text states electronic data interchange is one of the earliest uses of information technology for supply chain management, Electronic data interchange is the use of the Internet for everyday business transactions. “In this era of information a firm’s supply chain should operate at speed of thought and this is possible only by enhanced e-speed communications and information sharing with their critical partners.” (4)

such planning is best seen when one considers the several areas where it is helpful: Forecasting

This is a research project aimed at four different topics within e-commerce and the dynamic landscape of logistics within this emerging field. I will first be focusing on current landscape of e-commerce. Secondly the focus will be shifted to a global perspective and the difference of markets based on region. Thirdly I will cover the future trends of e-commerce, and the differences that we may see. Finally, I will present data on select countries and how they are affected by e-commerce currently and the changes that we can expect to see in the future. While researching this broad and developing topic, I have found that there are a handful of takeaways that can be seen in the entirety of this paper:

The Supply Chain required the cooperation of all the company 's internal departments with external parties, for example, the supplier to get a product that meets market needs in a timely manner. And that there is integration of all parties in terms of the information involved at the right time to get the right product for the right quantities in the right place at the right time for the client to meet the requirement of the

A supply chain is a system of organizations, people, technology, activities, information and resources involved in moving a product or service from supplier to customer. Supply chain activities transform natural resources, materials and components into a finished product that is delivered to the end customer. In sophisticated supply chain systems, used products may re-enter the supply chain at any point where residual value is recyclable.