Chapter Three . Research Methodology. 4.1 Case Study Protocol.

The researchers used purposive sample but did not give any explanation as to why this choice sampling was made. It is essential to describe the sampling process in a research where this facilitates the reader to distinguish any bias in the whole sampling process. In studies using participants, the process of how to select, access, inform and retain research participants requires considerable thought. Sampling is a key issue, because it is

Q.1 – Briefly describe the dilemma presented in this case study. Who are the key players and what are some of the antecedents that have led to the present problem? Ans. When the best manager, takes certain actions which go against the core values of the company, it becomes really difficult for the management to make a fair judgement. They are stuck in a dilemma of what would be a better judgement. As a leader, it is very important to be fair and impartial to your team members. And so is the dilemma presented in the case, Bob’s Meltdown, Nicholas G. Carr. The key players in this case are1. Annette Innella 2. Robert Dunn 3. Jay Nguyen Annette Innella is the Vice President, Knowledge Management at Concord Machines. She was recently hired by

The most important thing that I took away from this chapter is the overarching default task of ensuring safety, safety for the client as well as others and workers. This chapter did a good job on illustrating equilibrium; however I appreciated it stating that not all individuals had equilibrium before the crisis. This type of intervention is not too different from counseling because not all clients are ideal or perfect. This chapter also stressed the importance of assessment. From onset to resolution of the crisis, assessment is a continuous process. I learned that just because crisis appears on the surface to have been resolved, it should not be assumed that assessment is no longer

The objective of this case is to understand the importance of crisis management. This case is intended to make the reader consider not only financial implications at the time of the event but the effects on the long term strategies of the organization. Also, the case urges participants to think about the consequences not only on the customer but on those within the organization as well.

From the analysis, the crisis arose from a series of biased or irrational individual and organizational behaviors. To avoid the catastrophic effect, each individual and organization must change their behaviors.

Each of 30 interviewers was asked to recruit 14 subjects (convenience sample of 7 males and 7 females aged between 18 and 80 years old)

I didn't see specific crisis maagement steps, which I think would be of value to Target and its custeorms. Have a

Research indicates that many organizations all over the world will be confronted because of critical events, which are likely to compromise the reputation of the organization (Nudell & Antokol, 2001). Due to this fact, planning on how to overcome its critical event in the face of

Here, Taco Bell had a customer that started a crisis for their organization, by saying that the hamburger meat used in the ingredient was not real meat. Furthermore, the customer file a lawsuit against the organization. Here, when a crisis occur the first step is to convening with your crisis management team. However, maybe only one team member is present at this crisis, it is their job to assess casualty. Once this done the terms member will contact all other crisis member were they can meet to collaborate a plan for this crisis. If there are any human injury, this step in very important crisis team out to the family member that has love  one involved in this crisis. The organization should be the first one reach to the family this show that

The study was conducted using a qualitative research method. The data was gathered from the St. Mary’s Medical Center's website, Palm Beach State College library database and Lantana Branch Public Library. After the analysis, it was discovered that the profit acquisition of the organization is low. Additionally, the financial leverage is high while the working capital is negative due to high borrowing rates. Besides the financial status, the analysis also revealed that the organizational structure alongside other internal factors equally contributed to organization’s crisis. As such, the results conclude that the organization has to change its hierarchical leadership style which affects other external factors; has to invest in more research

When a crisis occurs, it does not affect just one person, but can extend to the family and friends of the person in crisis. A crisis can also affect an entire community. Since the crisis affects many people, when defining a crisis, we must look at how the crisis affects the entire system. A system can be a family, a church or business, or an entire community (James/Gilliland, 2013). A systemic crisis can come in different forms, ranging from financial, like losing a job to a natural disaster, to a terrorist attack. The two systemic crisis situations chose are bullying and a workplace shooting.

How did you select this research study to analyze? That is, what search terms did you use? What database did you use? What was your rationale for selecting this particular study to analyze over the others identified in the search results? What is the full reference for the study in APA format?

Potential advantages and challenges associated with communicating within the organization and with the public and private sectors during this crisis situation.

After the crisis emerged, the company needs to establish a crisis communication team first. The team must consist of directors from various departments and high-level executives, especially CEO and crisis management experts. In this team, it is crucial to have a leader who could mobilize resources, make a decision and be responsible for all decisions. Everyone in the team is responsible for a unique issue.

What is a crisis management? It is an unexpected crisis that happens on the company that will affect the trust and loyalty of the stakeholder. It can be extremely costly because it will affect the company reputation and brand. For example like financial failure from poor business management, workplace violence, fires, cybercrime, computer viruses, product tampering or union strikes and other external issue like damaged economy that causes from London bombings, terrorists attacks on 11 September and others. The SHRM 2005 report indicates that only 56% organizations created or revised their disaster preparedness plans but 45% did not after the terrorist attacked on