Characteristic of Business Communication

There are several barriers that affect the flow of communication in an organisation. These barriers.  Interrupt the flow of communication from the sender to the receiver, thus making communication ineffective. It is essential for managers to overcome these barriers. The main barriers of communication are summarised below.  Interrupt the flow of communication from the sender to the receiver, this making communication ineffective. It is essential for managers to overcome these barriers. .

This is a barrier to communication. Individuals from other backgrounds may use verbal communication to express what they think, however they could also use non-verbal communication to be understood.

Physical barriers to communication is when people are trying to communicate and something are stopping them to communicate well for example a place which there is a lot of noise could be a barrier for them to have a conversation.

the barriers could be a poor layout or design of the system. It may be hard to understand what the other person is trying to get across.

Inappropriate use of communication tools and geographical distance can be easily circumvented with modern technology. However, one physical communication barrier that is harder to avoid is noise disruptions. The world is a noisy place and sometimes noise can make it hard to understand what is being said. While often modern technology can help eliminate noise barriers, sometimes noise barriers cannot be helped. The best way to combat this issue is to acknowledge that noise barriers exist and to make sure that information is understood when that circumstance transpires.

Additionally, better understanding of these barriers by top-level managers within the organization will allow for better formalization of communications. These barriers include:

Communication is a process of transferring information from one person or from a group of people to the other. Communication can also be defined as a way and form of passing or receiving a message. People communicate to express or share a concern and allow the passing of message. By not communicating can limit the people’s ability to connect with each other. For instance care worker to care users and other professionals in the care setting environment. People communicate so that they can understand the needs of others and it ensures ways of building trust and resolving conflicts. Communication is a two way process that enables sharing of experience.

To communicate successfully one must express thoughts and emotions clearly. Sometimes the emotional barriers can hinder one 's ability to effectively communicate. Physical barriers are the facets of the surroundings that obstruct the flow of information. This could be radios which are not working correctly and prevent the officer from transmitting his communications. Anything that prevents or slows down the progress of the giving or receiving of information is considered a physical barrier. Semantics is another form of communication barrier, which results in the inability to communicate clearly. Semantic problems occur when there is a failure to agree on the connotation of certain expressions (Wallace & Roberson, 2009). The meaning of certain terms may not be interpreted the same by different people.

Organisational barriers can be unclear structures so adults do not know who to communicate with, inefficient communication systems and lack of clarification of what each persons job role is within the setting. Attitudinal barriers are conflicts between adults, lack of consultation, lack of motivation or positive attitude to work or different views about practice. Personal barriers are adults with personal problems such as relationship issues, health issues such as depression and close friendships among colleagues. Language and culture barriers can be things like adults who have English as an additional language, poor explanations resulting in confusion and different cultures having different expectations of communication. |

The next barrier type is personal. These barriers can occur for both the sender and receiver. Ones’ ability to send or receive information is effected by many factors. Mood, prejudices against another person, another team, your listening skills, method of communication, all can lead to erroneous interpretations, or level of understanding. Here are tips to help gain overall better communication with your team, peers, and your manager(s).

Personal barriers: These are barriers that are imposed by the personality and culture o the persons participating in the communication. These barriers are found both in vertical and horizontal communications. These barriers are further sub-divided into:

A barrier blocks and stops something from getting through. There are different types of communication barriers that stop communication from going well. Three types of communication barriers are shown below.

Transfer Barriers; when the person is not in the correct environment therefore background noise will interfere with the information being shared. When sending something through the post and not on recorded delivery and the post going missing, therefore the person not receiving the information that was sent to them. Sometimes emails are sent and not received due to internet connection breakdowns. When sending a verbal message

Barriers to communication refer to obstacles that ideas and messages face before reaching the receiver. Language barriers occur when the receiver does not fully understand information conveyed by the sender. This occurs in the work place when orders and instruction pass to employees and employees fail to understand what the actual message and how they should respond. Dubrin argues, "Insiders but not outsiders understand technical or professional/jargon language" (443). Language barrier can occur in all levels of the organization not necessarily between the top and bottom. Emotional barriers occur if the message is not appealing to the receiver; it may arouse emotion and feelings that may lead to misunderstanding and misinterpretation. Proper interpretation of the message

Communication is an ongoing process in which individuals exchange messages whose meanings are influenced by the history of the relationship and the experiences of the participants. (Adler, p.384) Communication depends on relationships between the people who are communicating, and on common basics between them. Problems in communications between people may arise due to differences in cultures, perceptions, values, and expectations from life.