Characteristics Of Servant Leadership In Starbucks

999 Words4 Pages
What Leadership style make successful in Starbucks? Starbucks has more than 100,000 stores in the world. It is one of the most famous and successful companies in the world. Starbucks’s chain stores have expanded all over the world, including the United States, Canada, China and many more countries. Starbucks shows their statements of leadership: “Through our unwavering commitment to excellence and our guiding principles, we bring the unique Starbucks Experience to life for every customer through every cup.” (Chris, 2015) According to this statement, Starbucks shows their leadership style as servant leadership (Chris, 2015). Servant leadership Servant leadership is a selfless leadership philosophy that exists in practice. People who are servant leadership are willing to become servants and serve as leaders. Servant leadership encourages cooperation, trust, listening, and power. Servant leadership is very different from the general leader. The leaders who are in servant leadership style cherish the good sentiments of service. They would use prestige and aspiration to inspire people and establish leadership. People who are in servant leadership style have ten characteristics. The first characteristic is listening. They listen to the voice of others initiatively and sincerely. The second characteristic is empathy. They try hard to understand others, and accept and recognize the uniqueness of others. The third characteristic is healing. They have abilities to heal oneself and others. The fourth characteristic is awareness. They have a deep sense of self, and a clear understanding of their own beliefs and values. They also have a comprehensive and systematic view of the issue. The fifth characteristic is persuasion. They make decisions which rely on persuasion primarily rather than on job power, and they can build consensus effectively among groups. The sixth characteristic is conceptualization. They have the long-term point of view. The seventh characteristic is foresight. They are good at summing up experience in the past, and make the decisions which impact on the future. The eighth characteristic is stewardship. They manage a variety of business for the client, and serve their needs. The ninth characteristic is
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