Chattanooga Ice Cream Case Essay

Some of the lack of trust stems from the behavior of the team in the past and their lack of

Trust- should be slowly built up across team members, through developing confidence in each other’s competence and reliability. Trusting individuals are willing to share their knowledge and skills without fear of being diminished or exploited.

trust has been broken. How does each side fix the relationship in order to not only help the

In ADP 6-22 there is a section dedicated to building trust, trust may sound cliché or soft depending on who you are but by developing trust you are in turn developing mutual respect. It says that “it is important for leaders to promote a culture and climate of trust”(ADP 6-22 chapter 6-50)

Trust is the output of your behaviours and actions of you as a leader and it either builds or erodes over time. Ineffective leaders often don’t get this element of their personal accountability. Importantly, if you don’t build trust and mutual professional respect you cannot be an effective horizontal matrix leader. You must also assume good intent of your team and business partners rather than suspicion and derision so when something does happen (and it will) you are showing empathy in your own relationships by seeking to understand instead of becoming emotional and seeking to assign blame. This is something each of us need to make one of our personal management habits.

Furthermore, I learned that trust has three dimensions.The first being overall trust (e.g., fair play, the truth, and empathy). The second is emotional trust (e.g., faith which someone will not miss-represent you to others or betray confidence). Henceforth, reliableness being the final one (the leader believes members will promises, and appointments will be kept and commitments met). In short, we tend to give what we get; trust begets trust; distrust begets distrust. To build confidence in a group it must be earned; it cannot be demanded. Therefore, the following elements must be present in-group work. Trusting, communication, support, respect, fairness, predictability, and competence, which will show my credibility to demonstrating good therapeutic skills and the ability to perform them.

Ben and Jerry’s ice cream and the amazing success the company has experience over the years could be loosely summed up as a story that began with two friends coming together with a vision to create a company that did not adhere to the traditional corporate rules of running a business. They both had certain ideals and a socially and economic responsible opinion on how a capitalist business should be run. There are a lot of similarities in the way this company is run and operated when compared to South West Airlines. They are of course offering two different things to there customers, South West providing a service where Ben and Jerry’s are providing a product but the way that they go about there daily business in the spirit

In “The City That Worships Ice Cream in All Flavors,” Rimer emphasizes about how Boston is a city of ice cream and how affectionate Robert Coles, the eminent child psychiatrist, Harvard professor, and a Pulitzer Prize-winning author and magazine editor, is toward Boston’s ice cream. Rimer states that Boston is a city of ice cream eater and ice cream entrepreneurs. He also claims that Boston has ice cream just like Seattle has cappuccino, Baltimore has crabs, Kansas City has barbecue. He tells the readers that different ice cream flavors were first introduced to Boston by a legend name Steve Herrell. It was Herrell who came up with the idea of mixing candy and cookies into the ice cream. To emphasize more about the popularity of Boston’s ice

I think that one way to solve conflict and build trust on a team is to express the conflict directly and communicate with others in order to solve it. Besides, I think that team needs to create open communication so that every team member will be able to share their ideas and thoughts, and team members have to respect every aspect of other team members because respect can create the trust that will allow members to be vulnerable.

He then reached in for some double stuffed Oreo pieces, taking a few spoonfuls, and poured them on top of the ice cream like a waterfall. Reaching for some hot fudge he dribbled it across the ice cream. It looked like perfection. The worker then took two giant metal spoons and began to karate chop everything until it was combined. After he was done, he placed the ice cream into a perfectly crunchy waffle bowl and transferred that into a bowl. Adding in a spoon, I observed as it was slowly plunged into the smooth perfection that is ice cream. The ice cream had a wonderful texture and a strong minty fresh taste. The addition of Oreos paired well and created another element as I could hear myself crunching the delicious chocolate cookies. Our

Who in their right mind could say no to the irresistible taste of ice cream? Being one of my most favorite snacks, I will admit that a carton of ice cream never stays in the fridge for more than a week. I can remember always having ice cream as a very special treat when I was younger, mostly chocolate and vanilla. Nowadays there are so many flavors of ice cream from simple chocolate to cola flavored.

I see the problem as this: A blatant disrespect displayed by a few of the managers, specifically the most recent Mr. Franklin who was the manager in charge of Marsh when he was asked to resign. Franklin constantly hounded Marsh, saying that he portrayed poor work habits and was disorganized and

What is one food that people can eat all day, any day, and all the time no matter what their age is? The answer is ice cream. People as young as one, and as old as 90 or older can enjoy this delicious treat. Ice cream is one of the most popular treats, especially in the summer. People can eat ice cream in the fall, winter, or spring. Ice cream has been around forever. There are so many different kinds and types of ice cream. Ice cream is sometimes messy, but it is one of the greatest treats people can eat.

In 2003, the U.S. doughnut industry was a $5 - $6 billion market. American households consumed an estimated 10 -12 billion doughnuts annually; this translates into over three dozen doughnuts per capita. In 2002, doughnut industry sales rose by about 13%. Sales from doughnut outlets rose by about 9%, to approximately $3.6 billion, whereas packaged doughnut sales at supermarkets, convenience stores and other retail outlets staggered in the past five years. A study by Technomic confirmed the growth of doughnut shops and identified this segment as the fastest-growing dining category in the country. Further analysis provided by the following figure shows attractiveness and profitability

The assessment of the effectiveness of the management team at Chattanooga Ice Cream falls under the category group thinking. Group thinking is defined as a mode of thinking that people engage in when they are deeply involved in a cohesive group. In the case study of the Chattanooga Ice Cream Division the company was solely owned as the subsidiary of Chattanooga Food Cooperation. Charles Moore the general manager and the vice president of the company obtained the company after his father Clinton Moore retired. The company was originally founded by the grandfather of Charles Moore. Once Charles Moore obtained the company, he attempted to use an altered managerial style based on exerts that he previously used at National Geographic Magazine. Moore believed that group based decision making and bringing people together to share information, ideas, and to consult on decisions would be idea for the management team and the company. (Bethel University 2011). Consequently, the group thinking style did not work as planned for Moore.