Cheating in a Bottom Line Economy Essay

1391 Words Jul 1st, 2013 6 Pages
SUMMARY & CRITIQUE OF:
“Cheating in a Bottom Line Economy” (by David Callahan)
In “Cheating in a Bottom Line Economy,” author David Callahan explains the fundamental reasons for the decay of simple business ethics in today’s economy in order to meet bottom line standards. Callahan draws conclusions from everyday businesses such as auto mechanic services, law offices, and even professional medical firms to prove that people will almost always choose financial stability over integrity. The economic life in America has transformed itself into a vast land of professionals focused on achieving “lean and mean” businesses in efforts to achieve the “American Dream,” but in essence lose sense of their morals.
What happens when an employee is
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Not to our surprise, the employee would almost always choose their economic stability over their integrity. It is still not easy to say that the employee’s conscious didn’t warn them of the risks, the first time. It begins with just a simple upgrade tune up and then trickles to $1,000 in new auto parts. If we look back at the Sear’s auto mechanic example, a mechanic could easily convince the customer that their car needed a whole new system because of the customer’s lack of knowledge of the subject. The customer automatically assumes there is a guaranteed trust commitment to their service, but in turn gets fooled. The evidence unearthed by investigators found nearly identical reports of cheating at one Sears auto repair shop after another.
The art of deception played a key role in fooling customers. The “ordinary people” at the New York City law firms were bound by an oath to abide a rigorous code of ethics (Callahan 33). Though these lawyers dealt with legal affairs of America’s largest companies, they were faced with not meeting year end billing requirements. In the most desperate cases of being downsized, lawyers turned to padding their hours by simply making up the numbers. They rounded up their hours and added in miscellaneous hours which was described as the “new math” (Callahan 39). “Let me tell you how you will start acting unethically…One…